Portfolio Administrator - Institutional Asset Management

PNC•Scranton, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Administrator within PNC's Institutional Asset Management (IAM) organization, you will be based in Scranton, PA or Mechanicsburg, PA. In this role, you will provide operational, investment, and sales support to professionals serving nonprofit organizations, corporations, retirement plans, insurance entities, and other institutional clients. This role plays a key part in delivering consistent, high-quality client experience and supporting both portfolio management and business development efforts.

Requirements

Strong attention to detail and ability to produce accurate, client-ready work
Interest in financial markets and investment concepts
Strong communication, organization, and time management skills
Ability to manage multiple priorities in a fast-paced, team environment
Comfort working across systems and data sources
Experience with client service and supporting business development efforts
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Prepare client reports, portfolio reviews, and presentation materials with accurate performance and analytics data
Support portfolio rebalances, trade preparation, and modeling activities
Maintain accurate client account information across internal systems
Aggregate daily financial data and monitor cash transactions and intraday flows
Research and respond to client inquiries in a timely, accurate manner
Partner with Relationship Managers and Sales Leaders to support client relationships and new business efforts
Assist with preparation of proposals, pitch materials, and client meeting deliverables
Support RFP/RFI responses by coordinating data and ensuring accuracy of submissions
Maintain CRM (Salesforce) updates for client activity, pipeline tracking, and opportunities
Coordinate client meeting logistics and follow-up actions
Support internal sales reporting and pipeline visibility
Develop expertise in IAM systems including Salesforce, Seismic, Co-Pilot (our proprietary trust platform), FactSet, Tableau, and others
Ensure data integrity and process consistency across workflows
Responsible for the proper and consistent execution of account administration of PNC Private Bank Investment Management, IRA, and other Non-Trust Accounts in compliance with legal and fiduciary regulations, policies and procedures.
Performs the administration of assigned accounts in accordance with governing documents, state law, and AMG policy and procedure.
Completes administrative account reviews and activities and resolves routine issues with minimal complexity.
Utilizes the full breadth of the PNC Private Bank systems to support the investment management of a limited portfolio of accounts with relatively low complexity and fiduciary risk.
Depending on business segment, may also engage in investment support and administrative activities for the investment management business.
Collaborates with internal partners to solve problems, and escalates anticipated or known account / client issues and concerns.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service