Porter

Related • New York, NY

5d • Onsite

About The Position

To learn more about Related click here: https://vimeo.com/434468879
Join Our Team
At Related Management, we believe the front desk sets the tone for the entire building. As a Concierge and Porter, you'll be the first impression for residents and guests, offering service that’s polished, warm, and reliable. If you love helping people, staying organized, and creating a welcoming atmosphere, this may be the perfect role for you.
Schedule:
Wednesday – Sunday 2:30pm – 11pm
Wednesday – Friday: Porter
Sat & Sun: Door Person

Requirements

• 1-2 years’ experience in Luxury Condominium as a Concierge is required; experience in the hotel, hospitality, and service industries may also be considered
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

Responsibilities

• Greet residents and guests with professionalism and warmth
• Announce visitors and manage deliveries with care
• Keep the lobby calm, clean, and inviting
• Support leasing tours and resident events with a polished front desk presence
• Conduct lobby checks for lighting, music, scent, and overall atmosphere
• Monitor building camera systems and logs
• Track vendor and contractor activity and follow access procedures
• Respond to safety or privacy concerns calmly and appropriately
• Log and organize packages and deliveries using digital tools
• Track service requests and amenity bookings
• Support the package room and inventory systems
• Manage visitor logs and help maintain accurate resident preferences
• Prepare elevators and common areas for scheduled moves
• Notify the Resident Manager of unscheduled move-ins/outs
• Ensure smooth transitions with clear communication
• Welcome prospective residents and alert the leasing team
• Share branded materials and collect contact information
• Maintain a composed and helpful presence
• Sweep sidewalks, terraces, lobbies, and hallways
• Empty trash and recycling bins throughout the building
• Respond quickly to spills, weather-related messes, or other safety hazards
• Clean and polish floors, glass, mirrors, brass, and woodwork
• Deep clean as needed (carpet cleaning, grout scrubbing, waxing floors)
• Maintain the laundry room, fitness center, and management offices
• Report any damage or safety issues to the Resident Manager
• Clean stairwells, service areas, and the compactor room
• Change light bulbs and help prepare units for new residents
• Use building systems to log tasks and report ongoing issues

Benefits

• Local 32BJ Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed