Porter

Lithia & Driveway•Waterford, MI

1d•Onsite

About The Position

The Porter position at Suburban Ford of Waterford is responsible for greeting and assisting service customers, managing vehicle movement within the service parking lot, and maintaining a clean and organized work environment. This role involves direct customer interaction, vehicle handling, and supporting the service department's daily operations.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
Basic computer skills
Attention to detail
Acceptable driving record
Valid driver's license in your state of residence

Responsibilities

Greet and welcome service customers in a genuinely friendly and courteous manner.
Assist all customers promptly and professionally.
Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
Identify the service advisor with whom the customer has an appointment and notify that advisor.
Drive vehicles from the service lane to their proper places in the service parking lot.
Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
Maintain the parking lot in a neat and organized manner.
Maintain a clean and organized work area.
Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
Assist Shuttle driver when needed.
Perform various clerical tasks as assigned by service management.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
Other duties as assigned.