Porter

K2 Services•New York, NY

29d•$21 - $24

About The Position

The Porter maintains the cleanliness, organization, safety, and overall appearance of Opensity Solutions client facilities. The role supports daily facility operations by performing maintenance tasks, ensuring workplace readiness, managing supplies, and providing customer service to employees, clients, and visitors. The Porter helps create a clean, safe, and professional environment that reflects Opensity Solutions’ service standards and values. This non-exempt position reports to the Lead Porter or Client Relations Manager. Opensity Solutions describes itself as a tech-enabled managed services organization serving law firms, financial institutions, and professional services firms. Its services include technology solutions, administrative and document support, marketing and communications, billing services, records governance, workflow automation, consulting, and hospitality and facilities services. Its mission is to provide modernized technology platforms, elevated technology support, and valuable insights to help clients excel. The stated compensation range is $21.00 to $24.00 per hour, with possible eligibility for an annual bonus. Actual compensation within the range depends on location, skills, experience, and qualifications. Eligible employees have access to medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off. Opensity states that it is committed to an inclusive, equitable, and accessible workplace, equal employment opportunity, fair and barrier-free recruitment, and reasonable accommodation throughout recruitment and employment.

Requirements

High school diploma or equivalent.
Minimum of 1–3 years of experience in porter services, hospitality support, facilities maintenance, corporate services, or related operational roles.
Experience performing light maintenance, facility support, inventory management, and workplace setup activities.
Strong understanding of facility maintenance, workplace cleanliness, and porter support operations.
Basic knowledge of plumbing, electrical, carpentry, painting, and general repair techniques.
Excellent customer service and interpersonal communication skills, with a client-first mindset.
Strong attention to detail and ability to maintain cleanliness and presentation standards.
Ability to multitask and manage priorities in a fast-paced workplace.
Strong organizational and problem-solving skills, and ability to work independently and collaboratively.
Ability to identify facility issues proactively and implement timely solutions.
Strong commitment to workplace safety and operational compliance.
Positive attitude, adaptability, professionalism, and teamwork skills.
Ability to lift or move 40 pounds or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 pounds.
Ability to walk, bend, kneel, stand, or sit for extended periods.

Nice To Haves

Basic proficiency in Microsoft Office Suite.

Responsibilities

Maintain cleanliness, organization, and presentation standards throughout office spaces, common areas, and client facilities.
Inspect facilities regularly for maintenance needs, cleanliness concerns, and safety issues, and address them promptly.
Perform general facility maintenance and light repairs, including basic plumbing, electrical, carpentry, and painting tasks, as well as equipment setup.
Repair and maintain office furniture, doors, fixtures, windows, and related facility components.
Patch and paint walls, ceilings, and other surfaces.
Install appliances, office fixtures, equipment, and furniture to support workplace operations.
Assist with furniture assembly, workspace setups, and facility support projects.
Work with facilities, maintenance, and operational teams on facility improvement initiatives and workplace readiness.
Provide courteous customer service to employees, clients, and visitors, and respond to facility-related requests and concerns.
Serve as a point of contact for facility support issues and escalate concerns when appropriate.
Maintain inventory of cleaning supplies, maintenance tools, equipment, and workplace materials.
Monitor supply levels and coordinate replenishment orders in accordance with budgetary and operational guidelines.
Support inventory control and identify opportunities to improve efficiency and resource management.
Promote compliance with workplace safety policies, procedures, and regulatory requirements.
Conduct routine safety inspections, identify potential hazards, and support corrective actions.
Collaborate with management and stakeholders to improve workplace safety standards and facility conditions.
Prepare reports on facility maintenance activities, operational concerns, inventory status, and customer feedback as needed.
Participate in training and professional development, including workplace safety, equipment operation, and customer service training.
Share operational knowledge and best practices with peers and team members.
Maintain confidentiality, professionalism, and adherence to Opensity Solutions service standards.