Porter

HANSEL AUTO GROUP•Santa Rosa, CA

35d•$18 - $20•Onsite

About The Position

Hansel BMW is seeking a reliable and customer focused Full-Time Porter to join our team in [CITY]. If you enjoy working in a fast paced environment and delivering outstanding service, we’d love to meet you! The Porter position is responsible for supporting the daily operations of the dealership by providing exceptional customer service, assisting with vehicle movement, and maintaining a clean, organized, and professional environment. This role welcomes customers, directs them to the appropriate department, and provides general support to the Service Department and other dealership teams as needed. The Porter plays an important role in ensuring efficient operations and a positive experience for both customers and employees.

Requirements

Excellent customer service skills are essential
Pass a criminal background check
Pass a drug screening
Ability to work in a fast-paced environment.
Strong attention to detail and commitment to quality workmanship.
Ability to work effectively as part of a team.
Reliable attendance and punctuality.
Ability to move frequently throughout the dealership
Ability to enter and exit vehicles
Ability to work safety at heights and in varying weather and environmental conditions
Ability to lift up to 25 pounds
Must possess and maintain a valid driver’s license and an acceptable driving record in accordance with company policy and insurer requirements
Ability to operate safely vehicles.

Responsibilities

Assisting with Vehicle movement
Welcome customers upon arrival
Direct customers to the correct department
Offer coffee and refreshments
Answer basic customer questions
Safely move vehicles around the dealership
Assist staff and customers to ensure smooth daily operations
Assist the Service Department as needed
Provide exceptional customer service
Follow all company safety policies; report accidents immediately to a supervisor
Assist with other dealership needs as needed.