Porter

Topgolf•Monona, WI

42d•Onsite

About The Position

Topgolf is a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. We are looking for a Porter who takes real ownership of the venue’s cleanliness and presentation. You’ll complete housekeeping tasks, maintain restrooms and public areas, monitor supplies, assist with minor repairs, and help keep every corner of the venue guest-ready. If you take pride in your work and you understand that a clean venue is a great venue, this is your role.

Requirements

Experience in a housekeeping, janitorial, or facilities environment preferred
Ability to perform minor repairs and maintenance tasks as directed
High school diploma or equivalent preferred
Must be 18 years of age or older as required by state or local law
Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and moving throughout all areas of the venue including restrooms, public spaces, back-of-house, and outdoor areas; this role requires sustained physical stamina across the full duration of each shift
Ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance, including cleaning supplies, trash containers, equipment, and maintenance materials across multiple levels of the venue
Ability to navigate stairs, ramps, and multi-level areas of the venue when completing housekeeping tasks, transporting supplies, or responding to cleaning and maintenance needs
Ability to work in varying temperature and weather environments on a frequent basis, including outdoor areas, restrooms, kitchen-adjacent spaces, and air-conditioned indoor venues
Ability to perform repetitive physical tasks including mopping, sweeping, scrubbing, lifting, carrying, and operating cleaning equipment throughout the shift
Ability to communicate clearly and effectively in a high-energy venue environment that may include moderate to high levels of background noise
Ability to work in a fast-paced, high-traffic venue environment while maintaining focus, cleanliness standards, and attention to safety throughout each shift

Responsibilities

Keep the Venue Clean and Guest-Ready: Complete all housekeeping tasks as directed by the Facilities and Operations management team. Clean and sanitize restrooms, public areas, and common spaces to Topgolf’s cleanliness standards throughout every shift. Maintain a keen eye for cleanliness across the entire venue — proactively addressing anything that falls short of standard. Ensure all areas are presentable and welcoming for incoming guests at all times.
Monitor Supplies and Assist with Maintenance: Monitor the use and inventory of maintenance supplies and equipment, flagging shortages to the Facilities team. Perform minor repairs and maintenance tasks as directed, such as replacing light fixtures or addressing minor plumbing issues. Inspect the venue for safety hazards and report any deficiencies to the Facilities team immediately. Adhere to all safety, health, and environmental policies and procedures at all times.
Support the Team and the Guest Experience: Work as a dependable, proactive team member under the direction of the Facilities and Operations teams. Respond quickly to housekeeping and maintenance calls across the venue. Communicate clearly with management about task completion, supply needs, and any issues that require attention. Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring.