Porter Manager

DOUBLE EAGLE RESORT INC • Cripple Creek, CO

10h • Onsite

About The Position

Manage the Porter Department. Direct, control and participate in the activities of Porter Department personnel to provide effective cosmetic and sanitary upkeep of gaming facilities in accordance with policies, procedures, standards and practices of the Double Eagle Hotel Casino & Gold Creek Casino. Sets standards for and is example for all Porter employees.

Requirements

• High School Diploma or Equivalent; or six to twelve months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to construct and write detailed reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Be able to apply problem-solving techniques to resolve employee and guest complaints.

Responsibilities

• Manages Porter staff, scheduling, training, evaluations, disciplinary actions, hiring and terminating with assistance from the HR Director.
• Implements Departmental Policies and control of procedures and standards of work performance for the cosmetic maintenance, cleaning and appearance of all gaming equipment and facilities.
• Directs and monitors the activities of workers involved in the cleaning and cosmetic upkeep of gaming and service areas.
• Attends Safety Meetings. Updates personnel regarding safety and hazards to ensure safe procedures, equipment and environment.
• Orders cleaning supplies, inventory and other necessary supplies and equipment.
• Is proficient in performing all duties of a porter.
• Acts as liaison with other Department Directors/Managers/KOD for various cleaning and sanitary upkeep of property as needed.
• Enforces protocol to stop the spread of COVID-19, and quickly adapts to new mandates from the CDC, Teller County Public Health Department and the State of Colorado.
• Performs other duties as directed by the Assist. GM and Operations Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED