Porter/Housekeeping

Elevation Property Management•West Columbia, SC

About The Position

Elevation Property Management’s Porter helps maintain the community in excellent condition by cleaning and maintaining common areas, amenities, vacant units, and storage areas. The role calls for flexibility, proactive communication, curiosity and willingness to learn, professionalism, attention to detail, and the ability to work both independently and as part of a team. The Porter provides respectful, responsive customer service to residents and others and follows company safety, risk-management, regulatory, and operational policies. Team members work inside and outside apartment buildings and throughout the property. They may wear protective attire and encounter distracting noises, contaminants, cramped spaces, awkward positions, and bright or inadequate lighting. The position requires evening and weekend availability for calls during emergencies, including severe weather, fires, and flooding. Other duties may be assigned as necessary.

Requirements

Minimum 1–2 years of experience.
High school diploma or equivalent.
Valid driver's license and reliable transportation.
Excellent customer service skills.
Self-motivation and attention to detail.
Demonstrated ethics and integrity.
Availability to work evenings and weekends as needed, including taking calls during emergencies.
Ability to read, write, and communicate effectively.
Ability to take direction with little supervision and work well with others.
Kind, service-oriented, disciplined, flexible, and a team player.
Ability to work inside and outside in all weather conditions.
Ability to sit, talk or hear, and use hands to finger, grasp, handle, feel, or operate objects, tools, or controls; hand-eye coordination to operate computers and equipment; close vision and ability to adjust focus.
Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Clean and maintain common areas, including dusting and cleaning windows, stairwells, office porches, and amenities; clean vacant units when necessary.
Keep property areas neat and free of litter.
Remove trash and remaining items from vacant apartments before the make-ready process; transfer trash to dumpsters or storage areas and maintain storage areas.
Distribute notices and communications to residents as necessary.
Report observed hazards and potentially dangerous situations to appropriate supervisors.
Answer resident questions respectfully and respond sensitively to complaints about maintenance services.
Attend routine property safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Monitor compliance with regulations, requirements, organizational standards, operational processes, and established policies; report violations or infractions to appropriate individuals.
Use proper safety techniques and immediately report equipment malfunctions, injuries, accidents, and other safety issues.
Identify areas for improvement and suggest ways to improve efficiency, productivity, and profitability.
Complete required Grace Hill courses assigned by management.
Take calls during evenings and weekends as part of emergency response during events such as ice or snowstorms, hurricanes, tornadoes, fires, and flooding.
Keep abreast of industry trends and changes through training, apartment association meetings, other events, and information sources.
Perform other duties as assigned or necessary.