Porter/Housekeeper – Third Street Women’s Residence

Henry Street Settlement • New York, NY

4d • Onsite

About The Position

The Porter Housekeeper is responsible for maintaining a clean, safe, and welcoming environment within a 24-hour residential shelter serving women experiencing homelessness and behavioral health challenges. This role is essential to supporting the daily operations of the program and ensuring a respectful and well-maintained space for both residents and staff in a fast-paced, high-demand environment. Successful candidates will demonstrate professionalism, reliability, strong attention to detail, and the ability to remain calm and solution-oriented in challenging situations. The ideal candidate is adaptable, dependable, and committed to supporting the mission of the program through consistent and quality service. Flexibility in scheduling, including availability for weekends and holidays as needed, is important to effectively support the 24-hour nature of the shelter environment.

Requirements

• High School Diploma or GED required
• Minimum of 3 years’ experience in building maintenance, custodial, or related roles
• Strong written and verbal communication skills
• Ability to work in a physically demanding environment, including lifting heavy objects
• Ability to maintain clear and appropriate professional boundaries when interacting with residents, staff, stakeholders, vendors, and visitors.
• Reliability and accountability, with a demonstrated record of consistent attendance.
• This position requires dependable attendance and schedule flexibility to support a 24/7 residential shelter operation, and department needs, including weekends, holidays, schedule adjustments, and occasional overtime as needed to support programmatic and maintenance needs.
• CPR/First Aid certification required within the first 3 months of employment

Nice To Haves

• Basic computer literacy preferred, or demonstrated ability and willingness to learn required systems and technology
• Familiarity with basic hand and power tools preferred, or demonstrated ability to safely learn and use such tools
• Strong basic problem-solving skills with the ability to assess situations and identify practical solutions

Responsibilities

• Maintain a clean, safe, and sanitary environment in compliance with NYC Department of Health, NYC Fire Department, OTDA, DHS, and other regulatory requirements
• Clean and sanitize all bathrooms, offices, common areas, all floors, and the elevator daily
• Dust and wipe surfaces, including telephones, windows, windowsills, and televisions
• Remove trash and maintain orderly waste management
• Prepare client areas for intake, and move-outs
• Identify and report maintenance issues or safety hazards by submitting a work order
• Assist in maintaining building equipment and supplies
• Assist in conducting inventories
• Perform additional duties as assigned by the supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED