PORTER BACK

Grand Beach Suites Hotel•Surfside, FL

25d

About The Position

Ensures a high level of cleanliness and safety in all public and back-of-house areas while promoting excellent guest relations and satisfaction as part of a professional team. The Porter Back cleans and maintains interior and exterior areas, operates cleaning equipment once trained, stocks supplies, supports Room Attendants, and follows hotel and Housekeeping safety and service procedures. Within the first 30 days, the employee must be able to perform to standard all activities on the New Hire Training Checklist.

Requirements

Good service skills.
Ability to work as part of a dynamic team to consistently deliver a quality product.
Basic English language skills.
Ability to handle objects, reach with arms and hands, push a cart weighing 100–150 pounds, and lift 50–70 pounds.
Knowledge of and ability to use resilient-floor cleaning and polishing equipment and carpet-shampooing equipment.
Ability to work a flexible schedule, including weekends and holidays.
Ability to comply with hotel uniform, grooming, safety, and procedural standards.

Responsibilities

Clean and sanitize assigned public and back-of-house areas, including grounds, lobbies, hallways, stairwells, offices, reception and back-office areas, windows, doors, elevators, and other surfaces.
Use appropriate cleaning chemicals and operate and maintain cleaning equipment and supplies, including vacuums, extractors, burnishing and buffing machines, wet-vacuums, upholstery cleaners, and glass washers, once trained.
Maintain carpets, tile, cement, marble, glass, and other surfaces to high cleanliness standards.
Transfer and stock supplies, organize and secure the Housekeeping storeroom, refill cleaning spray bottles and attendant bottles, and assist with cleaning and restocking Room Attendant mobile transports.
Empty trash, take trash to the compactor, remove room-service trays from hallways, and assist Room Attendants as needed.
Report maintenance deficiencies, damage, loss, problems, and other significant or unusual matters promptly to the appropriate person.
Turn lost-and-found items in to the Housekeeping Manager in accordance with hotel standards.
Replace burned-out light bulbs according to established procedures and move furniture in rooms as required.
Attend scheduled department and hotel meetings and training sessions; complete assigned daily cleaning tasks and other duties or special projects.
Follow OSHA requirements, hotel safety rules, emergency procedures, policies, uniform and grooming standards, and recycling practices.
Provide polite, friendly, professional guest service; maintain a positive attitude and contribute to teamwork and guest satisfaction.
Within the first 30 days, perform all activities on the New Hire Training Checklist to standard.