Portal Support Developer

MANTECH•Halawa, HI

14h•$69,900 - $116,400•Hybrid

About The Position

MANTECH seeks a motivated, career and customer-oriented Portal Support Developer to join our team in Oahu, Hawaii. This role involves supporting the future of defense by safeguarding the nation through advanced technology and innovative solutions. MANTECH has been a trusted partner to the Department of Defense since 1968, delivering cutting-edge projects in areas such as Cybersecurity, IT, and Data Analytics. This is for a future opportunity.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
3+ years of position-relevant experience.
Demonstrated ability to draft technical software documentation and follow established SOPs.
Must hold an active Secret clearance

Nice To Haves

7+ years of position-relevant experience.
CompTIA Security+ or equivalent IAT Level II certification.
Experience using automated service desk management systems or specialized portal development tools.

Responsibilities

Coordinates and monitors the resolution of routine portal support requests and performs regular software maintenance updates.
Prepare technical development artifacts, maintain accurate records of system configurations, and verify that all software modifications meet established SOPs and security guidelines.
Monitor help desk tickets related to portal access and coordinate with vendors to ensure the delivery of essential software licenses and components.
Drafts and maintains portal support documentation for Special Operations infrastructure in the Pacific.
Prepare Technical Status Reports for senior review and monitor the status of ongoing software repairs at regional mission-support sites.
Assist in identifying technical development gaps and recommend priority resource allocations to sustain theater portal readiness.
Takes direction, guidance, and mentoring from more senior staff.