Portal Entry & Biller

Quality Carriers•Tampa, FL

6d•Onsite

About The Position

Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers. We are looking for an energetic, reliable Portable Entry Biller to join our team in Tampa, FL. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QCinc.com. We are currently looking for Portal Entry Biller to join our Central Billing team in Tampa, FL. The Portal Entry Biller (PEB) will be responsible for all Customer Portals, maintaining all information and uploading corresponding paperwork into the portals. The PEB will run reports at various reporting frequencies (monthly/weekly/monthly) to ensure all entered information is current and will partner with the A/R team to dispute any invoice and payment issues.

Requirements

3 yrs clerical/billing experience
Ability to read through and comprehend contracts to ensure accurate billing
Excellent problem solving capabilities, and communication skills
Intermediate knowledge of Excel and TMW (Trucking maintenance software)
Basic understanding of Account receivables (AR) functions

Nice To Haves

Some college education is preferred

Responsibilities

Maintain customer portals – Apply additional charges when applicable and upload documentation for payment.
Collaborates with A/R team members to assist payments and resolve any outstanding portal issues.
Track daily progress within the Portal Entry queue.
Bi-weekly meetings with leadership to discuss any outstanding challenges with customer payment portals and potential improvements of current processes.
Document exception processes for our customer payment portals: (currently held in Excel spreadsheets/google sheets for tracking).
Maintain weekly portal note imports that provide payment status for the AR team.
Communicate with AR analysts on any rejected invoices that involve portals that are currently managed.
Periodically serve as an additional resource for the indexing team.
Ensure that all portal entry customers and tasks are documented and up to date with an approved SOP.
Assigned additional projects or tasks as needed.