Port Manager - Tacoma EPC

Glovis•Irvine, CA

9d•Onsite

About The Position

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, California, serving customers across the United States, Canada, and Mexico through truck, rail, and ocean transportation. It provides logistics services to automotive, freight forwarding, parts distribution, used car, and fuel industries using customer-focused strategies, information systems, and technology. The Port Manager oversees technical and quality activities for Glovis Port EPC Operations. The role ensures inspections, work-order completion, processing quality, and daily operations meet customer and company standards. It also coordinates planning, TMS/WMS activities, transportation, staffing, and resources, and resolves technical or operational issues to support timely service, quality, and customer satisfaction. The listed salary range is $89,000–$113,000 per year, subject to a compensation study upon candidate selection. The posting states the position is located in the Irvine, California office.

Requirements

Bachelor’s degree required.
7–13 years of direct experience in finance or accounting.
1–3 years of supervisory experience.
Strong communication and customer service skills.
Organization, scheduling, and time-management skills.
Critical-thinking and problem-solving skills.
Team coordination and cross-functional collaboration skills.
Adaptability and ability to manage changing operational priorities.
Ability to use Microsoft Office and TMS/WMS systems.
Excellent written and oral communication skills in English.
Growth and precision skills mindset.
Must be able to adapt to change.
Ability to perform the stated physical activities, including prolonged sitting and computer use, frequent hand use, and standing, walking, bending, stooping, reaching, kneeling, pushing, and pulling.

Nice To Haves

Operations Management System experience preferred.
Warehouse Management experience preferred.

Responsibilities

Perform quality checks and technical inspections to confirm processing and completed work meet customer specifications, internal standards, and quality requirements.
Review and validate work orders for accuracy and completion, confirming requested services are performed, documented, and closed before unit release.
Conduct inbound, in-process, and final inspections to identify damage, defects, incomplete work, or other quality concerns requiring corrective action.
Safely operate and move customer equipment, including heavy machinery and specialized units, for inspection, processing, staging, loading, and yard activities.
Schedule and coordinate inbound and outbound transportation, pickups, deliveries, unit movements, and staging according to operational priorities and customer needs.
Use Glovis TMS, WMS, and internal operational systems to manage unit status, inventory, transportation movements, work-order tracking, processing completion, and reporting.
Plan for new inbound customer volumes, including budgets, staffing, equipment, processing capacity, workspace, systems, transportation, and organizational structure.
Communicate with customers about unit status, work-order completion, transportation needs, quality issues, operational exceptions, and changing priorities.
Identify operational and quality issues, determine root causes, and implement or coordinate corrective actions to minimize delays and prevent recurrence.
Support daily EPC activities, including workload prioritization, unit staging, processing coordination, inventory movement, work assignments, and daily objectives.
Maintain accurate inspection records, work-order documentation, inventory information, unit status, system updates, and other operational records.
Identify and implement improvements to inspections, work-order accuracy, processing efficiency, equipment handling, workflow, system use, and service quality.
Ensure activities comply with site safety requirements, customer procedures, equipment operating standards, and applicable operational policies.
Coordinate with technicians and processors, operations leadership, transportation providers, customers, vendors, and internal Glovis teams to complete operational requirements accurately and on schedule.
Perform other duties as assigned.

Benefits

Medical insurance
Vision insurance
Dental insurance
Health care and dependent care flexible spending accounts (FSA)
Basic life and AD&D insurance
Short-term and long-term disability insurance
Paid vacation
14 holidays
Sick leave
Hospital and critical illness insurance
Wellness program and gym reimbursement
401(k) with generous matching
Referral bonuses
Auto allowance
Quarterly employee lunches, summer refreshments, and monthly team-building activities
Discretionary bonuses
Tuition reimbursement