ECH District Population Health Program Manager - FT - Days - Community Partnership @ MV

El Camino Health • Mountain View, CA

8d • Onsite

About The Position

Program Manager will develop a foundation for identifying and intervening to improve the health of rising-risk patients who live work or go to school within the El Camino Healthcare District. Initiatives will focus primarily on the Medicare population and on patients with commercial insurance who fall into the missing middle. Design, develop, and lead the measurement and evaluation strategy for El Camino Healthcare District’s Population Health initiatives. Key responsibilities include managing a metrics framework to track and evaluate program activation and outcomes; defining and building key data gathering and infrastructure to support evaluation. Lead program and workstream design and development for future Population Health workstreams, using a data and research-based approach to assess best practices, conduct primary research and data gathering through interviews and research with local stakeholders, and define a comprehensive approach to design and delivery of future in-person and virtual programming. Develop standard population health workflows to support participant engagement, initial enrollment, and sustained participation with ECHD’s Population Health programming. Provide subject matter expertise across primary care and public health, to effectively address the local health needs of the El Camino Healthcare District’s population and to improve outcomes. Using data available in Epic and/or other sources, identify the target populations that could most benefit from population health intervention. In collaboration with Quality, identify additional data which may need to be collected in Epic and/or other sources in order to track potential health disparities which may inform the population health interventions. Identify champion physician(s) and collaborating departments within ECH. Monitor, track progress, and evaluate progress against the ECHD population health strategy over the next 1-3 years. Support community outreach & engagement execution and strategy development.

Requirements

• Bachelor's degree in Public Health, Health Administration, Social Work or a related field required.
• At least 5 years’ experience managing increasingly complex projects in a healthcare environment.
• Demonstrated knowledge of population health management concepts and strategies.
• Experience using existing literature to drive fundamental program design based in research and existing models, and comfort proposing logical adaptations for ECHD-specific needs.
• Ability to quickly and thoroughly review and evaluate existing bodies of research, synthesize findings, and support decision making in support of key workstreams, population-level analysis, and future strategy definition.
• Experience and ability to operationalize and execute a recurring data capture and reporting cadence.
• Comfort with pulling data from multiple disparate sources and owners.
• Comfort maintaining a simple but flexible and functional database for tracking core program data and results.
• Experience creating dashboards, crafting narratives and storytelling results from the data, and presenting key reports to key executive stakeholders.
• Ability to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
• Outstanding grasp of information technology concepts and processes.
• Demonstrated communication effectiveness and good project management discipline.
• Strong data analysis, research and program evaluation skills.
• Ability to foster trusting relationships with colleagues and clients.

Nice To Haves

• An advanced Masters’ or higher terminal (e.g., PhD) degree in Public Health, Health Administration, Social Work or a related field is preferred.

Responsibilities

• Design, develop, and lead the measurement and evaluation strategy for El Camino Healthcare District’s Population Health initiatives.
• Manage a metrics framework to track and evaluate program activation and outcomes.
• Define and build key data gathering and infrastructure to support evaluation.
• Lead program and workstream design and development for future Population Health workstreams.
• Develop standard population health workflows to support participant engagement, initial enrollment, and sustained participation with ECHD’s Population Health programming.
• Provide subject matter expertise across primary care and public health.
• Identify target populations that could most benefit from population health intervention using data available in Epic and/or other sources.
• Identify additional data which may need to be collected in Epic and/or other sources in order to track potential health disparities.
• Identify champion physician(s) and collaborating departments within ECH.
• Monitor, track progress, and evaluate progress against the ECHD population health strategy over the next 1-3 years.
• Support community outreach & engagement execution and strategy development.

Benefits

• Reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level