Population Health Program Coordinator

Lehigh Valley Health Network • Allentown, PA

2d • Remote

About The Position

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Assists a multidisciplinary team with providing service to at-risk patients. Ensures seamless network integration and daily network operation success. Attends to operational and clinical needs as well as data, quality, and educational needs. Integrates all-new network practices to the program and collaborates with other professional disciplines to ensure effective and efficient patient care delivery. Utilizes knowledge of patient's age and cultural diversity into the provision of patient care.

Requirements

• Bachelor’s Degree Healthcare or 5 years' experience in a healthcare setting will be considered as equivalent to Bachelor's degree.
• 3 years Office coordinator or project coordinator and/or manager.
• Ability to multi-task and handle interruption with ease.
• Demonstrates a functional knowledge of insurance, managed care plans, and medical authorizations.
• Excellent computer skills and knowledge of EMR clinical systems and data collection.

Responsibilities

• Functions as a lead team member to support goals and objectives and facilitates new hire orientation and onboarding.
• Generates reports using data from EMR, program, and hospital databases and assists with quality and process improvement initiatives.
• Leads the team in the development, implementation, and use of protocols that ensure team effectiveness in improving patient care quality, service, and resource allocation.
• Ensures accurate data entry and process flow into the EMR and other databases.
• Arranges orientation speakers, room assignments, and orientation schedule for new team members.
• Compiles reports on referrals and provides budget input for clinical needs.
• Assesses and implements the clinical needs of the practice and provides input to performance appraisals.
• Triages phone calls from network to ensure staff and patient needs are met.
• Manages and facilitates effective patient transitions across the continuum with ongoing quality improvement monitoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level