Population Health Consultant

Lockton • Chicago, IL

1d

About The Position

The Population Health Consultant supports a diverse book of business and provides a high level of customer satisfaction. The role assists with developing long-term, customized population health strategies for employer clients by analyzing demographics, health culture, health claims, prevalent disease states, and other factors affecting health care costs.

The consultant leads health risk management strategy development, including for clients with added complexities, and works collaboratively with account teams, Producers, and specialty practices to align recommendations with clients’ business and HR objectives. The role independently delivers proposals, presentations, and correspondence; provides strategic direction during vendor selection and implementation projects; and maintains knowledge of vendor programs and relevant compliance regulations. The consultant may also coach, train, and develop other associates.

The role requires a bachelor’s degree and 7–10 years of demonstrated experience in benefits and/or population health strategy. Travel for client meetings may be required, projected at less than 20%. The role may be eligible for an annual performance bonus. Compensation varies based on factors including education, skills, experience, qualifications, and geographic location.

Requirements

• Bachelor’s degree required.
• Minimum of 7–10 years of demonstrated experience in benefits and/or population health strategy (PHS).
• Ability to communicate goals, objectives, status, and deliverables with team members and management, including senior executives as needed.
• Professional experience and knowledge of HR and/or benefits procedures, business protocol and practices, web-based software applications, and systems integration.
• Strong verbal and written communication skills, including the ability to clearly document processes.
• Ability to recognize when persuasion, conciliation, assertiveness, or another approach is appropriate and respond accordingly.
• Ability to express complex technical concepts effectively, verbally and in writing.
• Ability to resolve critical project issues and find agreeable solutions for all parties while protecting client interests and timelines.
• Strong time management, initiative, and interpersonal skills.
• Advanced user of Microsoft Excel; strong experience with PowerPoint, Word, and Microsoft Teams.
• Ability and willingness to travel for client meetings as needed; projected travel is less than 20%.

Nice To Haves

• Industry knowledge preferred.

Responsibilities

• Collect and review qualitative and quantitative client health-risk indicators, including demographics and medical and pharmacy claims, to identify opportunities to improve population health risk.
• Develop presentations to share analysis and findings with clients.
• Lead development of health risk management strategies, including for clients with additional complexities.
• Collaborate with Lockton account teams, Producers, and specialty practices to align identified opportunities with clients’ business and HR objectives.
• Deliver RFPs, presentations, correspondence, and other work products without direct supervision, adapting communication and presentation style to the audience.
• Identify potential challenges proactively and address problems quickly, energetically, and creatively.
• Provide ongoing strategic direction to clients and account teams during vendor selection, implementation, and projects.
• Maintain broad knowledge of vendors’ capabilities and programs supporting health risk management.
• Stay current on compliance regulations affecting health risk management programs, including legal approaches to employee incentive programs.
• Identify opportunities to improve work processes and balance creativity with timely completion of work.
• Seek assistance from the Population Health Strategies Director, Unit/Team Leader, and other HRS associates as needed to address client and project needs.
• Coach, train, and develop AAM, AA, and other associates as needed.

Benefits

• Competitive pay and benefits.
• May be eligible for an annual performance bonus based on organizational financial performance and individual contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior