Pool & Waterfront Server

The Sagamore Resort•Bolton Landing, NY

3d•Onsite

About The Position

We are seeking team members who can create an excellent food and beverage experience to patrons in our poolside and beach-front, through prompt, professional, and detail oriented service. This includes understanding our menus, and specials, and being able to explain and entertain diners with this information. Our resort has multiple dining outlets, and our servers may be asked to work at different locations within our property, based on staffing needs. This outlet generally operates 7 days a week in the Summer from 11am to 5pm and again 6pm to 10pm.

Requirements

Understanding our menus, and specials, and being able to explain and entertain diners with this information.
Proper cash handling skills
POS (Point of Sale) skills
Ability to validate guest satisfaction and anticipate guest needs through observation during the experience
Ability to handle guest concerns and issues and bring to the attention of manager immediately
Attend trainings and meetings as required

Nice To Haves

Servers may be asked to work at different locations within our property, based on staffing needs.

Responsibilities

Complete opening side work as assigned
Ensure table cleanliness, menu cleanliness, etc.
Attend pre-meal meeting on time, and in full uniform
Ensure proper menu, product and resort knowledge
Greeting and seating guest
Delivery of Menu
Proper cash handling skills
Verbal presentation of menu to guest
Inform guest of specials
Knowledge of wine presentation
Exhibits proper selling techniques
POS (Point of Sale) skills
Time and coordinate food delivery
Validate guest satisfaction and anticipate guest needs through observation during the experience
Clearing of food and beverage items, even when Busser is on duty (Pre-bus!)
Ensure accuracy of guest check and apply any necessary discounts, etc.
Re-set tables promptly and be prepared for your next guests
Handle guest concerns and issues and bring to the attention of manager immediately
Complete closing side work and end of shift paperwork
Attend trainings and meetings as required
Other duties as assigned