Pool Server

Marriott Vacations Worldwide•Kaanapali, HI

3d•Onsite

About The Position

As a Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. As a Server, a typical day will include: Greet guests, take orders, and deliver food and drinks. Sets tables ensuring all supplies meet quality standards. Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Communicates any meal requirements, allergies, dietary needs, and special requests to the kitchen. Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage. Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. Ensures that any outstanding requests or problems from the previous/current day receive priority and are resolved. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures.

Requirements

Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Responsibilities

Greet guests, take orders, and deliver food and drinks.
Sets tables ensuring all supplies meet quality standards.
Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Communicates any meal requirements, allergies, dietary needs, and special requests to the kitchen.
Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.
Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Ensures that any outstanding requests or problems from the previous/current day receive priority and are resolved.
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.