Cabana Concierge

Loews Hotels•Miami Beach, FL

10d•Onsite

About The Position

The Pool Service Attendant supports daily pool operations by ensuring clean, organized spaces and assisting guests with towels, seating, amenities, and basic service needs. This role helps create a relaxing and comfortable atmosphere that enhances the overall guest experience.

Requirements

Prior customer service or hospitality experience
Ability to work outdoors for extended periods
Ability to lift, push, or pull up to 50 pounds
Strong communication and teamwork skills

Nice To Haves

Resort, pool, or recreation-area experience
High School Diploma or equivalent

Responsibilities

Welcome guests upon arrival and assist with seating, towels, and amenities
Maintain cleanliness and organization of chairs, cabanas, tables, and surrounding areas
Replenish towel stations, pool supplies, and guest amenities throughout the day
Clear used towels, cups, and debris promptly to maintain a clean environment
Assist servers by delivering items, water, or condiments when needed
Monitor pool deck conditions and ensure walkways remain safe and free of hazards
Reset loungers and cabanas between guests for a polished appearance
Assist with cabana setup, amenities, and preparation for special requests
Communicate guest needs or concerns promptly to leadership or servers
Follow all safety, sanitation, and pool deck operational guidelines
Support opening and closing duties, including setup and breakdown of stations
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned