Seasonal Pool Server PT - The Langham, Pasadena

Langham Hotel•United States,

3d•Onsite

About The Position

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride. Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. This position is within the Pool Bar department and the primary objective is to provide the utmost in attentive and efficient service, maintain a positive attitude, and ensure guests feel welcome and comfortable.

Requirements

High school diploma required.
2+ Years as a server.
Must be minimum age to serve alcohol.
Ability to obtain any government required license or certificate.
Food handlers certification.

Nice To Haves

CPR Certification and/or First Aid Training preferred.
Tips Training necessary, may be provided by the Hotel.

Responsibilities

Taking care of every guest as it pertains to food service.
Knowledge of the sequence of service: Explanation of daily specials, wine order, food order, mis-en-place for table, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.
Knowledge of beverages, wines, drink recipes, basic garnishes, food service.
Serves guests food and beverages poolside.
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the dish pit for proper sanitation.
Responsible for maintaining an organized and clean service area at all times, including set up and breakdown.
Ability to up-sell and increase check averages.
Adheres to proper cash drop procedures and closing out daily procedure.
Remaining and being seen on the floor at all times.
Abiding by hotel, and sanitation guidelines.
Wipe down, set up and move, when necessary, all pool deck equipment.