Pool Operator

Talent Acquisition at Blue Water•Millsboro, DE

10d•Onsite

About The Position

Our Pool Operator will help ensure the safety and guest satisfaction of the assigned amenity. This role will oversee the attraction's day-to-day operations, including customer service, sales, operational requirements, and the key team members needed to provide a superior experience.

Requirements

Excellent customer service
Proven record as a leader
Financial acumen
Basic computer proficiency

Responsibilities

Perform daily cleaning of pools and pool decks, including skimming, vacuuming, brushing walls, and removing debris.
Test and balance water chemistry daily, including chlorine, pH, alkalinity, calcium hardness, and other required parameters to ensure compliance with health and safety standards.
Maintain accurate logs of chemical readings, adjustments, and maintenance activities.
Inspect and maintain pool equipment, including pumps, filters, heaters, chemical feeders, and circulation systems.
Backwash filters, clean baskets, and perform routine preventive maintenance to ensure all equipment operates efficiently.
Monitor water clarity and overall pool conditions, and promptly address any issues that could affect guest safety or experience.
Stock and safely handle pool chemicals and maintenance supplies in accordance with company policies and safety regulations.
Assist with seasonal opening and closing procedures, including equipment startup, winterization, and deep cleaning.
Ensure pool areas are clean, organized, and meet all local health department and company standards.
Respond promptly to maintenance concerns and coordinate repairs when necessary.
Responsible for supervising all Attractions staff members.
Establish and maintain a positive atmosphere that ensures the highest levels of staff performance and guest service while enforcing compliance with safety procedures and guidelines.
Provide exemplary Service and ensure Operations Standards are met
Maintain weekly schedules for staff members
Assign staff members' break and rotation schedules
Lead Attraction opening and closing procedures, and ensure all staff members complete tasks in a timely manner
Monitor and track staff member attendance and performance.
Handle Guest Service matters in a timely manner in accordance with departmental procedures.
Assist the Water Attraction Manager with training and counseling staff members while ensuring compliance with all property grooming guidelines and employment standards.
Complete appropriate paperwork and administer discipline.
Consistently practice safe work habits, including using Personal Protection Equipment (PPE), lifting, and reporting unsafe situations.