Pool Manager

Town of Queen Creek • Recreation Annex, AZ

4d • Onsite

About The Position

The Town is excited to announce one (1) new opportunity for experienced aquatics professionals to join our Aquatics team as a Pool Manager. This is the third level in a broad aquatic series. Incumbents are responsible for providing direct care for clients and the general public in their area of assignment. Specific duties include: managing pool operations, supervising staff, coordinating programs and events, ensuring safety standards, and providing customer service. This classification is distinguished from the Lifeguard and Swim Lesson Instructor classifications by the incumbents focusing on the overall management of pool operations, staff supervision, and program coordination. Pool Managers oversee lifeguards, swim instructors, and volunteer participants, ensuring all activities are conducted safely and efficiently. They also handle administrative tasks and customer service needs, whereas Lifeguards and Swim Lesson Instructors focus primarily on direct supervision and instruction. A Pool Manager reports to full-time staff members.

Requirements

• Must be at least 18 years of age.
• High School Diploma or GED and a minimum of four (4) seasons as a Lifeguard or (2) year of related experience.
• Valid Arizona Driver’s License.
• Current Lifeguard Certification (if expired, obtained within 6 months of hire or promotion date)
• Lifeguard Instructor Certification (obtained within 6 months of hire or promotion date)
• Swim Instructor Certification (obtained within 6 months of hire or promotion date)
• Pool management practices and procedures.
• Lifeguard and swim instruction techniques.
• Pool rules, regulations, and safety protocols.
• Event and program coordination.
• First aid methods and necessary safety precautions used in aquatic programming.
• Providing courteous and efficient service to the public and in responding to inquiries, complaints, and requests in a fair, tactful, and firm manner.
• Supervising and supporting lifeguards and swim instructors.
• Coordinating and managing events and programming.
• Conducting safety inspections and ensuring facility maintenance.
• Both verbal and written communication.
• Establishing and maintaining effective working relationships.
• Operating basic computer programs.
• Ability to write reports and fill out forms.
• Using critical thinking and judgment while assessing situations.
• Communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

Nice To Haves

• Supervisory experience is preferred.

Responsibilities

• Assists in managing daily operations of the pool and its programming and events.
• Provides on-deck supervision to lifeguards and supports them as necessary.
• Manages volunteer Junior Lifeguard participants to assist with programming and events.
• Supervises events and programming at the pool by assisting with setup, teardown, and ensuring the event runs smoothly.
• Assists in annual review and planning of programs.
• Conducts regular safety inspections of the pool area and assist in pump room maintenance.
• Assists with any customer service needs from patrons.
• Manages and assists with pool and Ramada reservations.
• Ensures all daily pool reports from lifeguards are complete and accurate.
• Tracks inventory of programming and operational related items.
• Assists with hiring and training of lifeguard and swim instructor staff.
• Mentors lifeguard staff and facilitates community-building efforts.
• Attends local Arizona Aquatics professional development opportunities.
• Performs other duties of a similar nature or level.

Benefits

• Standard office equipment such as iPad, computer, monitor, keyboard, printers, copy machines, etc.
• Buoyant device such as a life ring or buoy.
• Signaling device, whistles, flashlights, or handled radios.
• First aid kits.
• Automated External Defibrillator (AED).
• Equipment used during lifesaving measures; gloves, face masks, etc. when cleaning blood born pathogens or administering CPR/first aid.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED