FT - Pool Manager

City of Rialto•Rialto, CA
•Onsite

About The Position

Under general supervision, the Pool Manager supervises lifeguards, water safety instructors, and aquatics programming at an indoor aquatic facility. The role assists with planning, organizing, promoting, evaluating, and conducting community aquatic activities and services, including recreational and lap swimming, special events, facility rentals, daily operations, and documentation. The Pool Manager enforces facility rules and regulations to protect public safety and provide quality services, and may assist with deposits, attendance and program reports, and tracking program and registration information. The position may also perform cooperatively as part of a work team and undertake other related tasks as required. The position receives general direction from the Recreation and Community Services Manager. The Pool Manager schedules and supervises staff, oversees facility safety and sanitation, supports staff training and certification, responds to incidents and public inquiries, and coordinates events and facility use. The role may determine when health standards are not met and has authority to close the pool. The typical qualification is four years of relevant aquatics program experience, or a combination of training, education, and experience providing the required knowledge, skills, and abilities. A high school diploma or equivalent is required. A relevant bachelor’s degree is preferred. Required certifications include CPR for Professional Rescuer, First Aid, and Lifeguarding (Title 22); Water Safety Instructor certification is highly desirable. The employee must possess or be able to obtain Lifeguard Instructor Certification within the stated employment period, and must hold a California driver’s license and maintain insurability under the City’s vehicle insurance program.

Requirements

  • Four years of relevant aquatics program experience, or a combination of training, education, and experience that provides the required knowledge, skills, and abilities.
  • High school diploma or equivalent.
  • Possess a State of California driver’s license and be able to maintain insurability under the City’s vehicle insurance program.
  • Possess a CPR for Professional Rescuer certificate.
  • Possess a First Aid certificate.
  • Possess a Lifeguarding certificate (Title 22 Certification).
  • Maintain or possess the ability to achieve a Lifeguard Instructor Certification within the stated employment period; the posting says “within three (6) months of employment.”
  • Knowledge of public swimming facility operations and services; supervision and training; public relations; City pool rules and regulations; advanced swimming, lifeguarding, and water safety; swimming instruction; first aid and CPR; safety precautions; pool equipment, maintenance, sanitation, and chlorination systems; and applicable federal, state, and local codes, laws, and regulations.
  • Ability to supervise and coordinate an aquatic facility and plan, organize, supervise, and review assigned staff work.
  • Ability to participate in selecting and training assigned staff.
  • Ability to react quickly and calmly in emergencies, enforce City pool rules, provide swimming and water safety instruction, and swim with the endurance and proficiency needed for assigned duties.
  • Ability to lift a victim from the pool, exercise sound judgment, respond to emergencies, and administer first aid and CPR as necessary.
  • Ability to perform lifeguarding duties and water rescues.
  • Ability to respond to public requests and inquiries, communicate clearly and concisely orally and in writing, and maintain effective working relationships.

Nice To Haves

  • Bachelor’s degree from an accredited college or university with major coursework in recreation administration, child development, liberal studies, physical education, public administration, or a closely related field.
  • Water Safety Instructor certificate.

Responsibilities

  • Prepare staff work schedules based on anticipated weekly patron attendance and ensure adequate lifeguard coverage within budget limits.
  • Coordinate and review staff work; assign activities and projects; monitor workflow; evaluate work products, methods, and procedures; and address staff problems.
  • Prepare employee performance evaluations, handle first-level grievances, and resolve or recommend resolutions to disciplinary issues.
  • Establish facility safety rules, regulations, and standards within department guidelines, and control patron admissions as needed.
  • Participate in developing and implementing goals, objectives, policies, and priorities for aquatic services; recommend and administer policies and procedures.
  • Identify opportunities to improve service delivery, identify resource needs, consult appropriate management staff, and implement improvements.
  • Determine staff training needs and plan training content using department training and instructional procedures.
  • Maintain staff training records and copies of certifications.
  • Instruct staff in first aid, swimming, lifeguarding, and lifesaving principles, methods, and techniques.
  • Respond to and resolve pool incidents, including safety-rule violations, serious injuries, and minor patron confrontations.
  • Confer with parents of unruly patrons or unresponsive swimming students to address behavior and support their return to activities or learning.
  • Determine when the pool fails to meet health standards and close the pool when necessary.
  • Check and maintain pool facility sanitation and cleanliness.
  • Review, verify, and maintain employee time records, maintenance and service records, and pool-supply expenditure records to support budget control.
  • Complete and forward incident reports and maintain a pool log recording incidents.
  • Respond to and resolve citizen inquiries and complaints.
  • Instruct or coordinate instruction for lifeguard and swimming-instructor training and certification.
  • Plan and organize special events; order supplies and equipment; contract outside services; and coordinate swim center facility usage.
  • Advise administration on current health and safety rules and ensure they are enforced.
  • Perform related duties and responsibilities as required.
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