Pool Concierge - Waldorf Astoria Beverly Hills

Hilton • Beverly Hills, CA

2d • Onsite

About The Position

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Pool Concierge to join the Health Club and Recreation Team at this beautiful property! This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes a new Italian Tuscan Steakhouse, a rooftop restaurant, lobby lounge, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Pool Concierge, and fun pool environment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
• Coordinate pool setup: Confirm guest registration and assist with towels, chairs, umbrellas, and recreational equipment
• Maintain a clean, inviting environment: Clean and maintain pool area, including furniture, showers, cabanas, and other surrounding spaces
• Manage towel supply: Collect used towels, restock clean ones, and monitor inventory to minimize loss
• Maintain poolside equipment: Inspect and care for umbrellas, rafts, speakers, and other equipment to ensure safety and functionality
• Monitor facility usage: Observe pool activity, identify potential hazards, and address or report issues promptly
• Support recreation operations: Assist with general recreation duties or special activities as needed to enhance the guest experience

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed