Pool & Beach Manager

Auberge CollectionKawaihae, HI
$70,000 - $80,000Onsite

About The Position

Oversee and influence the service and culture of our Pool & Beach operations. As a passionate, creative, and energetic leader, ensure an excellent guest experience by directing, implementing, and maintaining service standards and motivating and guiding members of the team. Plan and execute all aspects of service delivery and oversee day-to-day operations. Ensure high standards are maintained by providing the team with ongoing training, coaching, and guidance. Monitor and assess quality, service, and guest satisfaction trends and make adjustments accordingly. Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue. Maintain and champion the Auberge Resorts Collection culture.

Requirements

  • Three years’ experience in managing food and beverage operations.
  • Proven experience in driving a profitable operation and managing F&B teams.
  • Experience executing events in a variety of settings with a keen eye for detail.
  • Aptitude for financial management, financial reports and analysis.
  • Demonstrated track record of strong attention to detail and effective communication skills.

Responsibilities

  • Oversee and influence the service and culture of our Pool & Beach operations.
  • Ensure an excellent guest experience by directing, implementing, and maintaining service standards and motivating and guiding members of the team.
  • Plan and execute all aspects of service delivery and oversee day-to-day operations.
  • Ensure high standards are maintained by providing the team with ongoing training, coaching, and guidance.
  • Monitor and assess quality, service, and guest satisfaction trends and make adjustments accordingly.
  • Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue.
  • Maintain and champion the Auberge Resorts Collection culture.
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