Pool & Beach Gate Attendant

EBSCO Industries Inc•Panama City Beach, FL

40d•Onsite

About The Position

Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the foundation behind the beauty and design of Alys Beach. Alys Beach is seeking a Pool and Beach Gate Attendant for our private homeowner and rental guest amenities, including The Beach Club, Caliza, and The Silva. This position will be responsible for ensuring that all rental guests, homeowners, and their families are properly welcomed and granted access, while upholding the highest standards of service consistent with the Alys Beach brand.

Requirements

High school diploma or GED
May require lifting of up to 30 pounds
Ability to perform basic math functions
Excellent verbal and written communication skills
Ability to work a flexible schedule including weekends and holidays
Ability to work outside in all weather conditions
Ability to stand for long periods of time
Ability to walk on uneven and wet surfaces, climb stairs, ladders, ramps, etc.
Remaining even tempered in stressful situations

Responsibilities

Greet and welcome owners and guests in accordance with the Alys Beach service standards
Provide physical presence at Guest Services Office, Caliza pool, Beach Club and Beach access points to prevent unauthorized access, always maintaining a friendly, efficient and courteous manner
Check credentials using Jonas computer system to ensure pool & beach patrons are authorized guests or owners
Answer owner and guest inquiries about services, facilities, restaurants, transportation, entertainment, hours of operation, etc.
Establish and maintain good communication and team work with fellow employees and other departments within Alys Beach
Cross-train to learn all Guest Service Functions to offer the highest level of Guest Service.
Adhere to all service standards for department
Participate in and support Resort and company efforts toward sustainability and environmental initiatives as part of the company program
Assist patrons with access to towels if needed
Assist with housekeeping in the absence of attendant if needed
Coordinate with Alys Beach Security for removal of unauthorized/disruptive persons from pool or beach area