POOL BARTENDER

MOUNT AIRY CASINO RESORT • Mount Pocono, PA

9d • Onsite

About The Position

The Bartender/Front will provide friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers. The bartender will prepare drinks with proper portions and ingredients. All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Requirements

• Must be a minimum of 18 years of age or older upon employment.
• High school diploma or its equivalency required.
• Two years previous beverage experience required.
• Knowledge of operating a cash register.
• Ability to operate the following equipment: juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public. Employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to work in an environment where smoking is permitted.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Ability to lift up to 75 pounds, bend, pull, carry beverage stock to and from refrigerators and cabinets.
• Must be able to be approved for and maintain a valid non-gaming license.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.
• Must be able to stand, walk and move through all property areas.
• Must be able to stand or sit for long periods.
• Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.
• Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Prepare drinks with proper portions and ingredients.
• Mix drinks and collect payment from guests.
• Count bank at the beginning of shift to verify necessary amounts.
• Count bank at the end of shift, separating room charges and comp tickets, completing paperwork.
• Clean bar area including wiping down bar and picking up trash.
• Restock supplies during slow periods, including lifting, bending, and reaching.
• Lift bar top to enter/leave bar work area (approximately 15lbs) or bending under to access area behind bar.
• Must be able to work within a narrow space – approx. 4.5 ft. wide behind bar.
• Address guests with a pleasant nature at all times
• Acquire knowledge of the casino layout and the ability to give proper directions.
• Punch time clock at beginning and end of shift, and sign in and out
• Operating dishwasher to clean glasses and storing when clean.
• Prepare garnishes at end of shift as well as when needed; may include cutting/ slicing fruit and similar duties.
• Carrying glass racks which are approximately 10–15 lbs. each.
• Keeping bar stocked; beer, liquors, wines, etc., includes lifting, bending and reaching.

Benefits

• The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED