Pool Operations - Pool Attendant

Omni Hotels & Resorts•Broomfield, CO

3d•Onsite

About The Position

The Pool Attendant is responsible for facilitating a seamless check-in experience for guests and members at all pool entrances. The Omni Interlocken Resort associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.

Requirements

Must have a flexible schedule and be available to work weekends and holidays.
Must be at least 18 years of age.
Excellent communication skills.
High energy with a service mindset and a can-do attitude.
Ability to stand and walk throughout the duration of the shift.
Exposure to weather elements such as heat, wind, rain, sun, etc.

Responsibilities

Report for scheduled shifts on time and in assigned uniform.
Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
Ensure all areas are clean, particularly the entrance.
Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean.
Empty towel bins and ensure pool areas are free of debris and trash.
Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
Assist in enforcing guest-related pool policies and standards.
Provide a proper wristband to all guests and members as they enter the pool deck.
Verify guest/member status of each guest upon entry.
Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team.
Be able to help guests and members with any request or know where to direct them.
Work safely and follow all Omni Safety and Loss Prevention standards.
Perform other duties as assigned by leadership.