Pool Attendant

Hawaiian Building Maintenance•Honolulu, HI

7h•Onsite

About The Position

This position is responsible for overseeing the safety and cleanliness of the pool area, ensuring that all guests are informed of pool rules and regulations, maintaining the pool area and its equipment, and delivering exceptional customer service. Reliability and outstanding customer service skills are essential.

Requirements

High school diploma or equivalent required
Excellent customer service skills.
Strong communication abilities.
Physical capability to lift, push, pull, bend, and move equipment and supplies as needed.

Nice To Haves

Specialized training in pool operations or hospitality preferred.
Valid CPR and First Aid certification is preferred.

Responsibilities

Monitor and patrol the pool area, ensuring guests are aware of safety regulations.
Provide outstanding service in line with hotel standards and brand attributes.
Greet guests upon arrival, distribute towels, assist with seating, and consistently deliver exceptional guest service.
Remain knowledgeable about hotel facilities and services to effectively respond to guest inquiries.
Identify and report any defects or hazards in the pool area immediately to supervisors and relevant departments.
Maintain cleanliness of the swimming pool and report any maintenance issues to the engineering department.
Ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning or breaking down in the evening.
Keep the pool deck and facilities clean by straightening and stacking chairs, collecting soiled towels and trash, moving chairs and towels, replacing flags, and cleaning signs.
Collaborate closely with other departments to enhance the guest experience.