Pool Attendant

Zota Beach Resort•Longboat Key, FL

12d•Onsite

About The Position

We are looking to add a Pool Attendant to our team. The Pool Attendant is responsible for maintaining a safe, clean, and welcoming pool area for guests, residents, or members. This role involves monitoring pool activities, enforcing facility rules, setting up poolside amenities, and ensuring the cleanliness and appearance of the pool deck and surrounding areas. Pool Attendants provide excellent customer service by assisting guests with requests, answering questions, and helping create a positive recreational experience. They also perform routine inspections, report maintenance or safety concerns, and support overall facility operations while adhering to health and safety standards.

Requirements

High School Diploma or GED
Able to work a flexible work schedule, including weekends and holidays.
Excellent guest service skills and oral communication skills.
Ability to lift to 20 lbs. and carry up to 75 lbs.
Ability to walk or stand for prolonged periods.
Ability to work in the Heat

Nice To Haves

Previous Experience is a Plus

Responsibilities

Greets all guests arriving at the pool in a professional, friendly, and engaging manner.
Anticipate guests’ needs, responds promptly, and acknowledge all guests.
Maintains positive guest relations at all times.
Maintain complete knowledge of daily house count, VIPs in-house, arrivals/departures, all hotel facilities and services, and hours of operation for each F&B outlet.
Obtain clean towels from Laundry and transport them to the pool deck; fold and stack towels.
Open, set up, and organize pool deck.
Set-up pool furniture, towels, and umbrellas.
Remove trash and debris from all work areas and pool facilities.
Sweep, wash down, mop, and clean the pool deck; use the squeegee to dry the decks.
Check pool restrooms and throughout the shift for supply levels, cleanliness, and working order.
Notify the proper departments of any needs.
Adheres to all pool safety standards, including safety procedures for adverse weather conditions.
Collects dirty towels left on chairs and pool deck.
Utilize first aid and lifesaving procedures when situations demand.
Complete closing duties.
Return soiled towels to the Laundry.