Pool Attendant - Recreation | Full-Time

Omni Hotels & Spas•Champions Gate, FL

2d•Onsite

About The Position

At Omni Hotels & Resorts, every moment is an opportunity to create lasting memories. As a Recreation Attendant, you are the heartbeat of our resort’s outdoor experience, welcoming guests to our sparkling pools, vibrant activity spaces, and serene recreation areas. You’ll craft unforgettable moments by anticipating guest needs, offering warm and attentive service, and helping to host seasonal programs, curated activities, and signature resort events for all ages. From setting up a morning yoga class on the lawn to preparing the pool deck for a perfect afternoon, you’ll ensure every detail is polished to perfection. Safety, comfort, and cleanliness are always at the forefront. You will maintain inviting spaces, quickly address any maintenance or safety concerns, and ensure our recreation areas reflect the beauty and standards of a luxury resort. At Omni, your passion for hospitality becomes part of an experience our guests will cherish long after they leave.

Requirements

Must have at least 6 months of previous hospitality-related service experience.
Able to become certified in basic CPR and First Aid.
Strong Communication Skills Required
Highly motivated self-starter focused on quality, organization, guest service and teamwork.
The ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments.
Must be able to work a variety of shifts, including weekends and holidays.

Nice To Haves

Previous Customer Service Experience Preferred
Must have basic swimming skills to assist a guest in the pool, if needed.

Responsibilities

Deliver warm, personalized, and anticipatory service to every guest, ensuring a world-class recreation experience.
Support and host daily activities, seasonal events, and children’s programming, engaging guests of all ages.
Present fresh towels to guests with genuine hospitality while maintaining inventory and stock.
Provide accurate resort and local area knowledge to enhance the guest experience.
Arrange, move, and position pool furniture and umbrellas to create inviting spaces.
Maintain the daily cleanliness, order, and presentation of the pool deck, cabanas, towel hut, and recreation areas to luxury resort standards.
Supervise and oversee safe use of water slides, cabanas, and other recreational amenities as directed.
Enforce pool and recreation guidelines with professionalism to ensure guest safety.
Ensure all recreation equipment is clean, well-maintained, and in proper working order.
Respond promptly to maintenance or safety concerns, administering first aid as trained and following all safety protocols.
Work independently while upholding Omni’s service and operational standards.
Maintain confidentiality of all guest and hotel information.
Perform additional duties as assigned by the Recreation Supervisor or Manager.