Polk Auto Solutions Customer Success Intern

automotiveMastermind • Southfield, MI

1d

About The Position

The Polk Automotive Solutions Customer Success Team is a dynamic, solutions-oriented team of account management and product delivery professionals. Through industry insights and product consulting, they bring strategic ideas to internal and external clients, ensuring positive customer outcomes through timelines, documentation, and communication. The PAS Customer Success Team focuses on sales enablement, removing barriers to product fulfillment, and actively assisting sales in the discovery process to help clients articulate their goals and provide solutions utilizing Polk data. They provide frictionless facilitation to deliver successful, valuable outcomes and results. This intern position will participate in internal and external client calls and gain exposure to all facets of the S&P Global Mobility business, including Customer Success, Sales, Product, and Production teams.

Requirements

• Working towards but not limited to a Bachelor’s or Master’s degree in Business, Marketing, Economics
• Strong written and oral communication skills
• Detail-oriented, driven by organization and efficiency
• Strong communication skills
• Strong critical thinking and problem-solving skills
• An aptitude to learn and adapt quickly in a rapidly changing environment
• The ability to build strong working relationships in a collaborative setting
• Proficient in the Microsoft Suite (PowerPoint, Excel, Teams, Word)
• Experience in navigating and posting content to various social media platform

Responsibilities

• Report organization and management
• Cleanup and organization of our customer database
• Meeting attendance, compiling recaps and action items for team efficiency
• Internal workflow setup and organization

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1-10 employees