Polk Auto Solutions Customer Success Intern
About The Position
Kensho is S&P Global’s hub for AI innovation and transformation, leveraging expertise in machine learning, natural language processing, and data discovery to develop and deploy novel solutions for S&P Global and its customers. Their focus includes business and financial generative AI applications, agents, data retrieval APIs, and data extraction. Kensho prides itself on hiring talented individuals, providing autonomy and support, fostering collaboration, and maintaining open, honest, and efficient communication. They dedicate resources to exploring new ideas, always rooted in engineering best practices, to innovate rapidly and produce scalable, robust, and useful technology. The Polk Automotive Solutions Customer Success Team is a dynamic, solutions-oriented group of account management and product delivery professionals. They provide strategic ideas to internal and external clients through industry insights and product consulting, ensuring positive customer outcomes via timelines, documentation, and communication. The team's core impact is sales enablement, removing barriers to product fulfillment, and actively assisting sales in the discovery process to help clients articulate their goals and provide solutions utilizing Polk data, aiming for frictionless facilitation and successful, valuable outcomes. This internship position offers participation in internal and external client calls and exposure to all facets of the SGPI Mobility business, including Customer Success, Sales, Product, and Production teams.
Requirements
- Working towards but not limited to a Bachelor’s or Master’s degree in Business, Marketing, Economics
- Strong written and oral communication skills
- Detail-oriented, driven by organization and efficiency
- Strong communication skills
- Strong critical thinking and problem-solving skills
- An aptitude to learn and adapt quickly in a rapidly changing environment
- The ability to build strong working relationships in a collaborative setting
- Proficient in the Microsoft Suite (PowerPoint, Excel, Teams, Word)
- Experience in navigating and posting content to various social media platform
Responsibilities
- Report organization and management
- Cleanup and organization of our customer database
- Meeting attendance, compiling recaps and action items for team efficiency
- Internal workflow setup and organization
Benefits
- Medical, Dental, and Vision insurance
- 100% company paid premiums
- Unlimited Paid Time Off
- 26 weeks of 100% paid Parental Leave (paternity and maternity)
- 401(k) plan with 6% employer matching
- Generous company matching on donations to non-profit charities
- Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
- Plentiful snacks, drinks, and regularly catered lunches
- Dog-friendly office (CAM office)
- Bike sharing program memberships
- Compassion leave and elder care leave
- Mentoring and additional learning opportunities
- Opportunity to expand professional network and participate in conferences and events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Number of Employees
11-50 employees
