Policy Training - Coordinator 1

University of New Orleans • Alexandria, LA

23h • $41,000 - $51,000 • Onsite

About The Position

This position involves conducting general Medicaid policy training with a hands-on classroom experience for Medicaid and Application Center staff. The training will cover Medicaid's policies and procedures through seminars and classes. The role also includes assisting in the development of training seminars and courses, including online and webinar formats, and training on special topics as requested by State officials. Responsibilities also include updating and maintaining the Learning Management System (LMS) and calendar with current and upcoming classes, maintaining training materials to reflect current Medicaid policy, and securing venues for classes and workshops. This includes setting up and tearing down workstations for hands-on training. Some venues may require overnight travel. Administrative tasks associated with financial record keeping are also part of the role, along with other directed tasks.

Requirements

• Bachelor’s degree or 6 years of professional experience in lieu of degree.
• Excellent analytical skills.
• Effective organizational and time management skills.
• Great attention to detail and follow up.
• Verbal/written communications skills.

Nice To Haves

• Advanced degree.
• Knowledge of Louisiana Medicaid Policies & Procedures.
• Previous experience in public speaking, presentation and/or training environment.
• Professional experience in health care field or Medicaid program support.
• Minimum 1 year of professional experience in a training related field.
• Knowledge of instructional design programs: Adobe Captivate, knowledge of Adobe Presenter, or Articulate software.

Responsibilities

• Conduct general Medicaid policy training with a hands-on classroom experience for the Medicaid and Application Center staff through seminars and classes pertaining to Medicaid’s policies and procedures for the different State Medicaid offices and sections.
• Assist in the development and training of seminars and courses regarding Medicaid policies and procedures, which includes online courses and courses conducted via webinar.
• Train and assist in presentation of special topics seminars and classes as requested by State officials to enhance employees’ course development.
• Update and maintain current and upcoming classes in the LMS (Learning Management System) and calendar.
• Maintain training materials that accurately reflect current Medicaid policy and procedure.
• Secure venues for all eligibility and specialized classes and workshops.
• Compile materials needed for venue, including set‐up and tear‐down of workstations for a hands‐on classroom experience as required.
• Perform administrative tasks associated with financial record keeping.
• Other tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees