Policy Specialty Documents Supervisor

Arizona Department of AdministrationPhoenix, AZ
Onsite

About The Position

The Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Policy Specialty Documents Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

  • Comprehensive knowledge of the requirements surrounding DDD programmatic policy structure and development.
  • Structure of the Division of Developmental Disabilities.
  • Policies from the State of Arizona and AHCCCS.
  • Understanding of the basic principles of project management.
  • Understanding of the principles of accessibility for written materials.
  • Writing and editing highly technical material; research and comprehension of legal and regulatory issues.
  • Communicating complex issues, both verbally and in writing, in a clear and concise manner.
  • Effective project management, interpersonal skills; Leadership of varied size workgroups, and public speaking.
  • Integrating accessibility into written materials.
  • Analyze, reason logically, and use independent judgment; Facilitate meetings.
  • Identify high priority issues consistent with the Division's goals.
  • Organize and present complex information in an understandable format.
  • Lead and supervise.
  • Driver’s License Requirements: Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
  • Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

  • Bachelor’s degree in Public Policy (OR) related field
  • Four (4) or more years of experience with writing and tracking policy or policy related materials for a governmental entity.

Responsibilities

  • Under the direction of the Division Policy Manager, supervise, mentor, and coach professional staff who create and maintain, policy, procedures, and printed materials.
  • Provides oversight and direction of staff work products.
  • Performs work of considerable difficulty in organizing, coordinating, and supervision required to ensure the Division’s policies, procedures, forms, and other business related documents are completed accurately and timely and comply with federal and state law, federal and state regulations, the AHCCCS contract, and DES policy.
  • Provides leadership, mentoring, coaching, and direct supervision of staff to ensure assigned staff are in compliance with the requirements of their employment and job duties and to assist these staff in continued professional growth, skill building, and production of quality work output.
  • Responds to and composes correspondence dealing with subject matter in ways that call for considerable discretion and analytical skills that involve judgment or negotiation; replying to inquiries; presenting complex information in a simplified manner, requesting information to resolve difficult and/or complex problems.
  • Facilitates work groups, collaborates with Subject Matter Experts, and participates in annual and special projects of the Division including Annual Policy Review and Operational Reviews.
  • Provides oversight, mentoring, and guidance to staff members who are participating in or organizing projects of a complex nature with high impact on the Division and the public.
  • Tracking and reporting out to leadership related to the work product and performance of assigned staff including monitoring and reporting on performance metrics.
  • Coordinating the review of changes to AHCCCS policy and contract with DDD staff and Leadership as they relate to needed modifications to DDD internal documents and processes to the Divisions compliance with changes from AHCCCS as it relates to the provision of Long-Term Care Services.
  • Writes programmatic policy and operating procedures for the Division to ensure compliance with AHCCCS contract; AHCCCS policy; Federal and State laws and regulations; State of Arizona policies; and DES policies and procedures.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
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