Policy Specialist (MA3)
About The Position
The Department of Licensing’s Driver and Vehicle Records (DVR) team is seeking a curious, collaborative Policy Specialist committed to equitable service. The position establishes and maintains clear, consistent, and equitable policy for the DVR program. Using critical thinking and independent judgment, the specialist examines information, identifies gaps or inconsistencies, and develops policies that clarify expectations and connect state laws, rules, agency policies, and standards. Policy decisions should account for their effects on Washington residents and support fair, accessible, and responsive services. The position is primarily remote, with occasional in-person attendance required to meet business needs. A criminal-record background check will be conducted before hiring. DOL provides reasonable accommodations to qualified individuals with disabilities.
Requirements
- Seven years of experience in one or more of the following: drafting policy or procedures; conducting research; analyzing laws, policies, rules, and regulations; or developing methods to identify, collect, organize, and document information for assessment and analysis.
- Three years of experience communicating effectively verbally and in writing, including composing letters, memos, reports, and business correspondence using accurate, logically formatted information, English grammar and punctuation, and plain-talk principles.
- Three years of experience identifying, collecting, and organizing data and information for assessment, analysis, and investigation.
- One year of experience using standard office and data-processing software such as Microsoft Office.
- Two years of experience analyzing business or operational processes to identify gaps, inconsistencies, dependencies, risks, or improvement opportunities, and developing processes or procedures to support consistent operations.
- Ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors and decisions.
- Ability to promote and support a respectful, equitable, and inclusive workplace for all employees.
- Ability to promote and support respectful, equitable, and inclusive delivery of services to customers.
- Ability to take action to learn and grow.
- Ability to take action to meet the needs of others.
- Up to four years of relevant education in business administration, public administration, law, public health, health administration, or a related field may substitute year for year for experience.
Nice To Haves
- Experience or knowledge of project-management best practices and methodologies, such as leading projects, creating project plans, managing timelines and deliverables, managing risks, identifying outcomes, and communicating project status.
- Experience applying the Peabody Methodology to develop clear, concise, actionable policy that distinguishes policy requirements from operational procedures and tasks.
- Experience facilitating discussions, workgroups, technical training, or other structured engagements and communicating complex policy or operational information clearly to varied audiences.
- Experience translating complex policy or technical information into clear, accessible training and learning materials.
- Experience with DOL work and practices.
Responsibilities
- Ensure DVR policy clarifies expectations and supports consistent responses and practices across the program.
- Ensure DVR policy and related guidance remain aligned with applicable laws, rules, regulations, requirements, and established DOL standards.
- Ensure policy is appropriately scoped and clearly distinguishes policy requirements from procedures and tasks.
- Provide technical policy advice and recommendations to management regarding policy issues, risks, and compliance considerations.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
