Policy Processing Coordinator

Slide InsuranceTampa, FL

About The Position

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! As a Policy Processing Coordinator , you'll play a key role in ensuring policy transactions are completed accurately, efficiently, and in compliance with company and regulatory requirements while supporting a best-in-class customer experience.

Requirements

  • High school diploma or equivalent required
  • 1+ years of experience in insurance operations, contact center operations, customer service, administrative support, data entry, or a regulated business environment preferred
  • Experience working with business systems, spreadsheets, workflow tools, and email platforms
  • Property & Casualty insurance experience preferred
  • Strong attention to detail and ability to maintain accuracy in a high-volume environment
  • Strong communication, organization, and problem-solving skills
  • Desire to live Slide's Core Values

Responsibilities

  • Process policy changes, cancellations, reinstatements, and other servicing transactions with accuracy and attention to detail
  • Review requests and documentation to ensure completeness, compliance, and proper handling
  • Apply underwriting and business rules to approve, route, or escalate policy servicing requests
  • Maintain accurate policy data and records across multiple systems
  • Communicate with agents, policyholders, and internal teams to resolve servicing needs and obtain required information
  • Support process improvements while meeting productivity, quality, and service-level goals

Benefits

  • A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
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