Policy Print Specialist
About The Position
Build the Future with Us as a Policy Print Specialist Are you detail-oriented and passionate about delivering excellent service through accurate and efficient administrative support? At iA American, our mission is to help clients feel confident and secure about their future. As a Policy Print Specialist, you will play a key role in ensuring policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence. This position is a great opportunity to showcase your organizational skills and attention to detail within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
Requirements
- Exceptional attention to detail and accuracy.
- Strong organizational and time-management skills.
- Ability to thrive in a fast-paced environment and effectively prioritize competing tasks.
- Ability to work well independently while also contributing positively as a team player.
- Ability to adapt quickly to changing procedures and business needs.
- Strong computer skills, including proficiency with Microsoft Office and the ability to learn new systems quickly.
- Strong analytical and critical thinking abilities.
- Positive, learning-oriented attitude and a commitment to continuous improvement.
- High school diploma or General Education Degree (GED).
- Able to stand for 3-4 hours daily and lift 10-15 pounds throughout the workday.
Responsibilities
- Reviewing policy print materials for accuracy, assembling print packets, and preparing them for mailing.
- Including required forms, inserts, and product-specific documentation in policy packages.
- Maintaining adequate supply inventory and coordinating replenishment needs with the Lead Print Specialist.
- Identifying and reporting incorrect or questionable policy print materials.
- Processing returned policy contracts and re-mailing them within established service standards.
- Scanning, routing, and organizing applications and policy documentation.
- Supporting daily production reporting and ensuring state-specific compliance requirements are met.
- Maintaining accurate records of paper and transmitted applications received.
- Assisting with FirstNet reporting and uploads as needed.
- Locating and retrieving historical documents from storage.
- Completing training requirements within established timelines.
- Conducting business in accordance with all applicable laws, regulations, company policies, and compliance standards.
Benefits
- Flexible Health, Dental, and Vision insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Employee and Family Assistance Program
- Ergonomic furniture program
- Performance bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
