Policy Analyst

City of New York•New York, NY

About The Position

The Administration division of the New York City Office of Administrative Trials and Hearings (OATH) seeks assistance documenting its current operational policies and procedures. The Policy Analyst will document internal operations and have the opportunity to provide input into internal policy and operational procedure development. The work provides exposure to procurement, budget, data analytics, human resources recruitment, timekeeping, payroll, facilities, and physical security management. The policy analysis documentation cycle requires strong listening skills, logical thinking, empathy, and the ability to communicate in clear, simple writing. The ideal candidate can keep interviewed subject matter experts focused on their complete workflows and has excellent communication, writing, and documentation skills. OATH is the City's central, independent administrative law court and the nation's largest administrative tribunal, holding more than 250,000 trials and hearings annually. It adjudicates matters filed by nearly every City agency, board, and commission. OATH also houses the Center for Creative Conflict Resolution, which provides mediation and restorative justice support, and the Administrative Judicial Institute, which provides training, continuing education, research, and support services for administrative law judges and hearing officers.

Requirements

  • Strong listening skills, logical thinking, and empathy.
  • Ability to communicate in simple, clear writing.
  • Ability to keep interviewed subject matter experts focused on the entire workflow.
  • Excellent communication, writing, and documentation skills.
  • Matriculation at an accredited college or graduate school, with continued student status as a condition of employment for College Aide Assignment Level I.

Responsibilities

  • Document current operational policies and procedures within the Administration division.
  • Interview subject matter experts and document their workflows from beginning to end.
  • Provide input into the development of internal policies and operational procedures.
  • Work with or gain exposure to procurement, budget, data analytics, human resources recruitment, timekeeping, payroll, facilities, and physical security management.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service