Policy Analyst

Arch Capital Group • Cortland, NY

5d

About The Position

The Commercial Lines Policy Analyst supports the Underwriting Department in growing the insurance program by sustaining high production volume while maintaining high product-quality standards. The role reviews and processes policies, consumer requests, underwriting documents, applications, and renewal notices, while helping maintain communication with brokers and colleagues. The analyst also provides team coverage and workload support and pursues educational opportunities through McNeil and Company and Arch Insurance.

Requirements

• High school diploma required.
• Ability to manage competing priorities and maintain required production levels.
• Ability to comply with accepted practices and guidelines.
• Meet expectations for attendance and punctuality.
• Computer experience in a Windows-based environment required.
• Excellent oral and written communication skills.
• Strong analytical skills and attention to detail.
• Ability to manage phone and email communication with Associates and Agents.
• Experience using other office equipment.

Nice To Haves

• Associate degree or two years of related experience preferred.

Responsibilities

• Analyze and review policies for accuracy and completeness two weeks before their effective date, identifying and correcting discrepancies before issuance.
• Process consumer requests and follow up with brokers regarding renewal documents.
• Request, receive, and process underwriting documents and applications in a timely manner.
• Process renewal notices 30–90 days before the effective date, based on state requirements.
• Assist the Underwriting team in building relationships and maintaining open communication within McNeil and Company.
• Provide backup support for Policy Analysts who are out of the office.
• Help the Policy Analyst team balance workloads as needed.
• Pursue educational opportunities through McNeil and Company and Arch Insurance.
• Perform other duties as assigned.

Benefits

• Multiple medical plans, dental, vision, and prescription drug coverage.
• Competitive 401(k) with generous matching.
• Paid time off beginning at 20 days per year.
• Up to 12 paid company holidays per year.
• Two paid Volunteer Time Offer days.
• Basic life and AD&D insurance.
• Short- and long-term disability coverage.
• Paid parental leave of up to 10 weeks.
• Student loan assistance and tuition reimbursement.
• Backup child and elder care.
• Position is incentive eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED