Policy Analyst & Writer (Management Analyst II)

Commonwealth of Massachusetts•Quincy, MA

About The Position

The Policy Analyst and Writer works under the direction of the Director of Policy and Risk and to analyze functions throughout the RMV to determine whether appropriate policies exist, use critical thinking skills to identify policy gaps, and demonstrate excellent writing skills in documenting and developing such policies and remediate policy gaps. The position is responsible for editing and maintaining policies and procedures for all RMV functional areas, working closely with business partners to write new documentation, perform periodic content reviews of existing documentation to ensure relevancy and accuracy, and secure appropriate approvals prior to publishing to internal repository and distributing to appropriate employees.

Requirements

Ability to understand and discern the steps of a process or procedure and reduce those to writing
Exceptional writing, editing and proofreading skills, and a strong attention to detail
Solid working knowledge of MS Office applications, including Word and OneDrive
Ability to work independently and as part of a small team
Strong organization and time management skills
Strong written and spoken communication skills
Ability to communicate complex concepts, requirements, and processes to various audiences.
Strong research and analytical skills
At least (A) three years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis or in program administration or program management or (B) any equivalent combination of the required experience and the substitutions below.
A comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations
An employment reference check
A satisfactory review of his/her driving records

Nice To Haves

Ability to understand and discern the steps of a process or procedure and reduce that to writing.
Exceptional writing, editing and proofreading skills, and a strong attention to detail.
Solid working knowledge of MS Office applications, including Word and PowerPoint.
Ability to work independently and as part of a small team.
Experience with a document repository system.
Strong organization and time management skills.

Responsibilities

Meet with business partners to determine what written policies and procedures exist in each department, review those policies to determine alignment with business practices, and revise written policies and procedures where gaps exist.
Draft written policies and procedures where none exist, aligning the written draft with practical applications.
Lead document reviews and obtain the appropriate approvals for revisions.
Maintain consistent template formatting, version control and terminology across all documentation.
Assist in updating and maintaining the inventory and repository for all policies and procedures and related content.
Develop familiarity with laws and regulations affecting the RMV to ensure policies are in compliance with said laws and regulations, as applicable.
Evaluate or compare data in order to provide information to management for making sound conclusions to solve problems, to plan course of actions and/or to formulate and define policies and procedures.
Other duties as assigned.