Police Records Clerk

City of Casper•Casper Police Department - Casper, WY

1d•Onsite

About The Position

Join the Casper Police Department as a Police Records Clerk and play a vital role in supporting public safety in our community. This is a Full-Time position, Monday - Friday. The City of Casper is seeking a detail-oriented, customer-focused professional to serve as a Police Records Clerk with the Casper Police Department. This position plays a critical behind-the-scenes role in supporting law enforcement operations and ensuring accurate, timely access to police records for officers, city staff, and the public.

Requirements

High school diploma or GED required
Proficiency with Microsoft Office and standard office software
Strong data entry, organization, and communication skills
Ability to learn legal terminology and apply police procedures
Professional, courteous demeanor and commitment to customer service
Knowledge of modern computer software programs such as Microsoft Office.
Knowledge of customer service principles.
Knowledge of basic record keeping and file management principles.
Ability to routinely demonstrate the City of Casper core values.
Ability to follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
Ability to learn basic legal terminology and basic civil, criminal and traffic codes.
Ability to learn and apply database management principles.
Ability to correctly interpret and apply the police policies and procedures.
Ability to explain processing and respond to requests and inquiries from the general public.
Ability to assist with preparation and distribution of reports.
Ability to organize records in an easily retrievable fashion.
Ability to operate a variety of modern office equipment and tools.
Ability to work on a variety of tasks simultaneously.
Ability to maintain confidentiality.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to follow written and verbal instructions and direction.
Ability to maintain a neat and professional appearance.
Ability to communicate effectively verbally and in writing.
Skill in operating modern office equipment, software and operating systems/applications.
Skill in maintaining records and files.
Skill in typing and data entry.
Skill in providing customer service.
Skill in oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
Skill in operating in a courteous, knowledgeable and tactful manner with customers, staff and the general public.
High school diploma or equivalent (G.E.D.) required.
Employment subject to extensive background investigation, including polygraph and psychological examination.
The successful candidate must pass a pre-employment drug screen test.
As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.
Driving records are required for all new employees regardless of the position's driving requirements.
If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.

Nice To Haves

At least six (6) months of clerical or administrative support experience preferred

Responsibilities

Assemble, code, file, and distribute police reports and related documentation
Enter and maintain data in department databases
Respond to records requests and general inquiries from the public
Process and reconcile payments in accordance with City standards
Operate modern office equipment and law enforcement record systems
Maintain strict confidentiality and apply department policies and procedures
Assembles, codes, types, records, and files a wide variety of police records, reports, and materials including reports, charging documents, citations, traffic reports, attachments, memos, letters, and warrants.
Responds to requests for information; answers routine questions; takes and transmits messages.
Enters information into applicable databases and/or other computerized systems to collect and maintain records in assigned area of responsibility.
Sorts, files, copies, produces, and distributes crime reports, traffic reports, charging documents, citations and other information to appropriate personnel.
Performs various routine clerical duties utilizing office equipment to include; making photocopies, faxing documents, and operating a teletype terminal networked with LETS.
Receives and verifies payments, processes and maintains related records to reconcile and follow City standards relating to accounts receivable tasks.
Provides general customer service and communicates with the public regarding fees, policies, rules and general information about the department.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
Performs other duties of a similar nature or level.