Police Records Clerk I

City of Grand Rapids•Police Department 1 Monroe Center St NW Grand Rapids, MI

2d•Onsite

About The Position

This is a highly varied general office and clerical work position within the Grand Rapids Police Department Records Unit. Work involves performing a variety of duties in which set sequences or guidelines and procedures are applied to the processing of requests for police records, forms, and data entry involving police and court processes. Work is performed under supervision with the employee exercising judgment and independence in the prioritizing of daily tasks and the carrying out of work processes and procedures.

Requirements

Graduation from high school
Two years of experience in general clerical or office work
Proper grammar and some basic math comprehension.
Administering the use of applicable computer software programs and learn those specific for law enforcement agencies.
Daily office functions and handling public inquiries and service needs.
Learn proper police record keeping procedures, policies and processes.
Compile, verify, and analyze law enforcement records for proper record system purposes.
Be confidential and retain privacy of information as required.
Comply with process improvement principles related to service needs.
Communicate effectively, both orally and in writing.
Maintain proper records and prepare reports.
Establish and maintain effective working relationships with other employees, government officials, and the general public.
Provide good customer service.
Candidates will have to pass Grand Rapids Police Department Background Check: Background Review
Completion of a 60-page personal history packet to provide information and verification of your education, employment, finances, legal history, motor vehicle operation, references, relatives, residency, and autobiography.
Review and verification of all documents received
Legal, criminal, and financial record reviews
Reference checks (primary, secondary, and tertiary)
Home visit to include neighbors
In-person interview at the Grand Rapids Police Department

Nice To Haves

Any equivalent combination of training and experience

Responsibilities

Serves as a customer service contact at the GRPD Records Unit for the public and other government agencies.
Receives, sorts, and distributes incoming mail; processes reports, forms, payments, billings or other similar materials; examines for accuracy and completeness, notes discrepancies, and consults with supervisors or other employees, as appropriate, for resolution; operates various office equipment.
Facilitates the completion, collection and flow of required forms/documents such as legal documents or notices, requests for information, or other forms indigenous to specialized operations.
Assists in the receipt, collection of records, and responses to records requests.
Maintains filing systems according to prescribed departmental procedures; sorts and files reports, cards, printouts, correspondence and other data; posts data to individual records.
Uses a variety of software programs including, but not limited to, the Microsoft Office Suite and a variety of task specific programs related to law enforcement activity.
Maintains strict confidentiality of operations and records as directed.
Fingerprints individuals for internal and external purposes.
Cross-trains for related positions as needed.
May train less experienced workers in performance of listed duties.
Performs other related duties as assigned.

Benefits

Medical, Dental, and Vision starting on Day 1
6% Employee & 6% Employer matching 401a
Employee & Employer contributions to Retiree Health Savings Account
Twelve Paid Holidays
Paid Vacation and Sick Time
Paid parking (if applicable)
Tuition Reimbursement & professional development opportunities
Paid Parental Leave
Employee Assistance Program with mental health counseling
Comprehensive Wellness program
Voluntary benefits including: term life insurance, flexible spending account, disability insurance, and deferred compensation plan options