Police Officer - Security - Multiple Locations

Mercy Health BSMH • Toledo, OH

21h

About The Position

The Police Officer provides internal and external safety and police functions to support the general safety of BSMH facilities, including participating in investigations and arrests when warranted. Officers are assigned to an area and respond to radio and telephone calls for routine or emergency assistance.

The role protects patients, visitors, and employees; patrols hospital property; enforces facility policies; monitors activity through closed-circuit television; and responds to confrontations and emergencies. Officers document their work and demonstrate understanding of emergency procedures, alarm response, evacuation, and internal and external disaster plans. This is not an exhaustive list of duties, and employees may be asked to perform other job-related duties, subject to reasonable accommodation.

The position requires a high school diploma or GED and a valid driver's license. BLS certification, Ohio Peace Officer Training Academy certification, and non-violent crisis intervention training are required within six months of hire. Firearms qualifications must be passed bi-annually. An associate's degree is preferred; 1–3 years of security, law enforcement, or military experience is also preferred.

Mercy Health describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. Benefits may vary based on market and employment status.

Requirements

• High school diploma or GED.
• Valid driver's license.
• BLS Basic Life Support certification from the American Heart Association, required within six months of hire.
• Ohio Peace Officer Training Academy certification, required within six months of hire.
• Non-violent crisis intervention training, required within six months of hire.
• Successfully pass bi-annual firearms qualifications.
• Basic skills using Microsoft Word.
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and effective coordination with clinical teams and law enforcement.
• Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

• Associate's degree.
• 1–3 years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
• Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
• Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
• Monitor hospital activity on closed-circuit television to identify escalating situations that may require protective services involvement.
• Intervene in patient, visitor, and staff confrontations as appropriate.
• Document duties, including completing daily activity logs and incident reports.
• Understand and follow emergency procedures, alarm response, evacuation procedures, and internal and external disaster plans.
• Respond to radio and telephone calls for routine and emergency assistance.
• Participate in investigations and arrests when warranted.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED