Police Dispatcher - Dallas

Texas Health Resources•Arlington, TX

10d•Onsite

About The Position

Bring your passion to Texas Health so we are Better + Together. This role is for a Police Dispatcher at Texas Health Dallas, located at 8200 Walnut Hill Lane Dallas, TX 75231. The position is Full-Time with rotating shifts. The Police Department offers paid training and a friendly, family-oriented environment.

Requirements

High School Diploma or Equivalent Required.
Basic Telecommunications Certification 12 Months Required.
TLETS - Texas Law Enforcement Telecommunication Systems Certification 12 Months Required.
Must pass extensive background investigation.
Must pass pre-employment psychological exam.
Must pass pre-employment physical and drug screen.
Must accurately type 40 words per minute.
Must be able to demonstrate multi-tasking abilities.
Must be able to demonstrate working knowledge of personal computers.
Must be able to demonstrate ability to think clearly and act effectively in emergency situations.
Must be able to effectively use telephone headset and telephone receiver.
Must have an ability to maintain professional and courteous communications.
Must have effective written and oral communication skills.
Must be able to make sound judgements based on training received.
Must remain calm and demonstrate ability to effectively respond in stressful and/or high-pressure emergency situations.
Must interact with public and fellow employees in a tactful and diplomatic manner.

Nice To Haves

6 Months Security or Police Dispatcher Preferred.

Responsibilities

Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and security services, information, and after-hours calls for departments.
Question callers to determine their locations, and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Record details of calls, dispatches, and messages.
Search files, databases or reference materials to obtain needed information.
Enter information into databases or software programs.
Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
Monitor and operate security video system to observe and detect potential issues.
Maintain access to, and security of, highly sensitive materials.
Relay information and messages to and from emergency sites, and to all other individuals or groups requiring notification.
Monitor equipment operation to ensure proper functioning.
Adjust office equipment to ensure proper operation.
Report maintenance or equipment problems to appropriate personnel.
Perform other duties as directed by supervisor.