Part-time Police Dispatcher

The Town of Smithfield•Smithfield, RI

10d•Onsite

About The Position

Under the general supervision of the respective Shift Commander, the part-time Dispatcher position receives citizen requests for assistance, provides radio dispatching services for the Smithfield Police Department, including the initial deployment of police personnel and equipment, and perform record-keeping duties related to the position. Part-Time Shift Options: First Shift - Saturdays 8:00am - 4:00pm & Sundays 8:00am - 4:00pm Second Shift - Saturdays 4:00pm - 12:00am & Sundays 4:00pm - 12:00am

Requirements

Must possess a high school or general equivalency diploma (GED)
Must possess proficiency in typing skills and Microsoft Word Processing System
Must be able to complete an on-the-job training period
Must possess excellent verbal and written communication skills
Must possess at least one year of police dispatching experience and at least one year of experience with law enforcement dispatch & records management system software

Responsibilities

Answer incoming emergency and non-emergency telephone calls
Dispatch public safety personnel and equipment, via radio, to calls for service
Record incoming complaint information through the Department's Computer Aided Dispatching System (CAD)
Monitor public safety personnel activities through the CAD system
Disseminate information via e-mail and CAD systems, when required
Operate the National Crime Information Center (NCIC) computer
Make telephone and radio calls for police-requested support services such as: fire/EMS requests, towing requests, Emergency Management Agency (EMA) requests, and other police department requests for assistance
Operate multi-line phone system that consists of multiple incoming lines, 9-1-1 emergency lines, and multiple extensions throughout the Department
Operate the telephone/radio transmission recording system
Operate a multi-channel radio system consistent with Federal Communications Commission (FCC) and Smithfield Police Department Rules and Regulations regarding radio procedures
Acquire a thorough knowledge of the location and layout of streets, town buildings, and other significant areas of the community
Monitor closed-circuit television of cellblocks and report any unusual activity to the officer-in-charge
Direct walk-in requests for service to proper office in a professional and courteous manner
Keep Shift Commanders abreast of officer activity and calls for service, including proper recording of incoming requests for special details
Perform other duties, as required by the Police Chief