Part-time Police Dispatcher

The Town of SmithfieldSmithfield, RI
Onsite

About The Position

Under the general supervision of the respective Shift Commander, the part-time Dispatcher position receives citizen requests for assistance, provides radio dispatching services for the Smithfield Police Department, including the initial deployment of police personnel and equipment, and perform record-keeping duties related to the position. Part-Time Shift Options: First Shift - Saturdays 8:00am - 4:00pm & Sundays 8:00am - 4:00pm Second Shift - Saturdays 4:00pm - 12:00am & Sundays 4:00pm - 12:00am

Requirements

  • Must possess a high school or general equivalency diploma (GED)
  • Must possess proficiency in typing skills and Microsoft Word Processing System
  • Must be able to complete an on-the-job training period
  • Must possess excellent verbal and written communication skills
  • Must possess at least one year of police dispatching experience and at least one year of experience with law enforcement dispatch & records management system software

Responsibilities

  • Answer incoming emergency and non-emergency telephone calls
  • Dispatch public safety personnel and equipment, via radio, to calls for service
  • Record incoming complaint information through the Department's Computer Aided Dispatching System (CAD)
  • Monitor public safety personnel activities through the CAD system
  • Disseminate information via e-mail and CAD systems, when required
  • Operate the National Crime Information Center (NCIC) computer
  • Make telephone and radio calls for police-requested support services such as: fire/EMS requests, towing requests, Emergency Management Agency (EMA) requests, and other police department requests for assistance
  • Operate multi-line phone system that consists of multiple incoming lines, 9-1-1 emergency lines, and multiple extensions throughout the Department
  • Operate the telephone/radio transmission recording system
  • Operate a multi-channel radio system consistent with Federal Communications Commission (FCC) and Smithfield Police Department Rules and Regulations regarding radio procedures
  • Acquire a thorough knowledge of the location and layout of streets, town buildings, and other significant areas of the community
  • Monitor closed-circuit television of cellblocks and report any unusual activity to the officer-in-charge
  • Direct walk-in requests for service to proper office in a professional and courteous manner
  • Keep Shift Commanders abreast of officer activity and calls for service, including proper recording of incoming requests for special details
  • Perform other duties, as required by the Police Chief
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