Police Dispatcher

Houston Independent School District • Houston, TX

1d

About The Position

Operating out of the Houston ISD Police Communication Center and under general supervision, receives emergency and non-emergency phone calls for service. Operates a public safety radio communication system to dispatch and monitor police personnel. Operates the District radio communication system to send out and monitor security and alarm personnel. Continually operates and/or monitors a Computer Aided Dispatch System, a National and Texas Law Enforcement Telecommunications System, District SIMS III Alarm System and District Camera View camera system.
This position performs a full range of radio-telephone operational duties in a 24-hour facility and is subject to mandatory overtime hours.

Requirements

• High School Diploma or GED
• 0 to 3 years of experience preferred (on the job training will be provided).
• Must either have or be able to obtain Telecommunications Operator License from Texas Commission on Law Enforcement (TCOLE) within one year of employment; designated as a First Responder
• Required to take a CPR class
• Microsoft Office
• Office equipment (e.g., computer, copier), Vehicles (e.g., automobile, truck, tractor, forklift)
• Effective speaking and listening skills
• Ability to stay organized while multi-tasking in a high stress environment
• Must be able to work on a shift basis; must be able to work on weekends and on holidays; must be able to work overtime on short notice

Responsibilities

• Answers emergency and non-emergency calls for service and records the data received into a Computer Aided Dispatch system.
• Communicates with callers to obtain needed and accurate information; determines the nature of the calls, dispatches personnel, and continually updates information as it is received.
• As requested, retrieves needed information regarding driver’s licenses, vehicle registrations, warrants, etc. from a National Criminal Justice Information computer.
• Prepares and maintains necessary reports, records, and files.
• Complies with all transportation and safety, federal, state and HISD regulations.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees