Police Communications Operator

Commonwealth of Pennsylvania • Westmoreland County, PA

3d • Onsite

About The Position

Are you looking for a mission-critical role where your communication skills help keep communities safe? The Police Communications Operator position with the Pennsylvania State Police is a fast-paced role that keeps essential information moving. You will help respond to calls, guide resources, and support officers in the field. This job is perfect for someone who enjoys staying focused and helping others in moments that matter. Join a team that values professionalism, quick thinking, and strong communication skills!

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.
• Possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• Selected candidate regardless of their current job, must submit a report of medications for screening by the State Police Medical Officer.

Responsibilities

• Receive and record information from callers including emergencies, accidents, and public inquiries
• Dispatch messages to troop units and coordinate communication among assigned responders
• Provide answers and directions to the public regarding reports, complaints, and requests
• Maintain electronic incident data and research information in state systems
• Review updates to laws and policies by reading correspondence and attending trainings
• Brief incoming staff on significant events and active incidents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree