Police Communications Officer

Texas A&M University System • College Station, TX

21h • Onsite

About The Position

Are you ready to be the vital link between emergency services and the community? As a Police Communication Officer, you'll handle both routine and emergency radio, telephone, and 911 calls, ensuring every call is routed efficiently and effectively. This role isn't just a job—it's a career path that leads to specialization in Police Communications, with exciting opportunities for advancement within our department. If you're looking for a challenging and rewarding position where every day is different, we want to hear from you! Apply now to be part of our dedicated team and make a real difference in your community!

Requirements

• Must be able to obtain a Texas Commission on Law Enforcement (TCOLE) Telecommunicators License.
• Must be able to type a minimum of 45 words per minute.
• Must have a State of Texas class 'C' vehicle operator's license or ability to obtain within 30 days of employment.
• Requires High school diploma or GED.
• Requires two years of full-time employment experience or an equivalent combination of education and experience (for Police Communications Officer in Training).
• Must be able to obtain the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicators certification (for Police Communications Officer in Training).
• Requires one year of full-time employment experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience (for Police Communications Officer I).
• Must possess the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicators certification (for Police Communications Officer I).
• Requires two years of experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience (for Police Communications Officer II).
• Must possess the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicators certification (for Police Communications Officer II).
• Requires three years of experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience (for Police Communications Officer III).
• Must possess the Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator certification (for Police Communications Officer III).
• Requires four years' experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience (for Police Communications Officer IV).
• Must possess the Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicators certification (for Police Communications Officer IV).
• Ability to multi-task and work cooperatively with others.
• Public relations skills.
• Keyboarding skills.
• Applicant must successfully pass psychological evaluation, drug screen, and complete background investigation to include, but not limited to driving history, criminal background, and credit history.
• Ability to comprehend technical aspects of communications equipment.
• Applicants must pass a typing test with a score of 45 words per minute.
• Applicants must also pass a Critical Multitasking Dispatch Test.

Nice To Haves

• Bachelor's degree.
• Previous experience as a dispatcher in law enforcement.

Responsibilities

• Handle routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.
• Successful completion of the 16 week Communications Officer Training Program, which includes Texas Penal Code, Traffic Code, the use of telecommunications equipment, and the use of a Computer Aided Dispatch system.
• Familiarization with the University and Departmental policies, and TLETS/NLETS and TCIC/NCIC operations and policies.
• Operates data terminals for the National Crime Information Center and Texas Law Enforcement Telecommunications Systems for the University Police Department.
• Receives incoming telephone calls from the general public, disseminates information for emergency personnel, and monitors telecommunications equipment.
• Familiarization with the geography of Texas A&M University (i.e. buildings, streets, major departments and University Personnel).
• Monitors and responds to activation of alarm systems by coordinating with all appropriate agencies and personnel and performs other duties as assigned.

Benefits

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatically enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED