Police Communications Operator

University of North Florida Alumni Association•Jacksonville, FL

About The Position

This is work ensuring the security of law enforcement officers and facilities through the use of a communication/situation center. Work includes providing non-sworn law enforcement support services. Responsibilities focus on the successful operation of the bank of equipment necessary for an effective agency, including: A police radio base station A Florida Crime Information Center/National Crime Information Center teletype terminal A telephone and radio recorder system A fire and burglar alarm system The operation of all types of computer systems in a Public Safety Communications Center

Requirements

High school diploma and 1+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
State certification on NCIC/FCIC computer systems are required.
The ability to relate to the public and communicate verbally and in writing
Knowledge of correct spelling, punctuation, grammar usage, alphabetizing, and filing
Must possess the ability to work in a confidential environment due to the sensitivity of information within the department
Follow written and oral instructions
Must possess the ability to speak clearly, interpret questions and answer those questions properly
The ability to use a computer
Walk, stoop, bend, reach, lift, or otherwise move approximately 40 lb. boxes of computer paper
Must have 20/20 vision with corrective lenses, all limbs, and the ability to hear, walk, and run if an emergency arises, such as an irate and/or violent person with a gun that poses a life-threatening situation to the PCO and/or anyone within the department
This position requires a background check.
In conjunction with the University's policy, this position may also require a credit check.
The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator
This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of.
All positions designated as CSAs are required to complete an online or in - person training session.

Nice To Haves

Preference will be given to applicants who meet the required qualifications and possess the following:

Responsibilities

Operation of police radio base station; University net pager radio, telephone recording system, microfilm viewer, intrusion alarms, building fire alarm terminal, and coordinating information with surrounding police agencies
Implementation and performance of all special and emergency procedures
Coordination of all units responding to emergency situations
Monitors all alarm systems and notifies personnel upon activation
Operates the National Crime Information Center/Florida Crime Information Center terminals
Operates a computer terminal to verify driver’s license, personal background, criminal history, and vehicle tag and registration
Provides support to law enforcement authorities conducting criminal and/or confidential investigations by coordinating and disseminating information relevant to law enforcement operations
Receives and evaluates calls from the public requesting police assistance in emergencies and non-emergency calls for service
Acts as a receptionist for the Police Department
Answers question, gives information, and makes referrals
Operates University camera systems and radio/telephone logging devices
During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence
All administrative procedures and paperwork required for the successful operation of the Communications Center
Satisfactory coordination of departmental field activity via radio
Moving 40 lb. boxes of computer paper, etc.